Software Support Specialist/Systems Admin.

Minol M T R Lp • Addison, TX

16h

About The Position

The primary focus of this position will be to provide setup, maintenance and ongoing customer support of Zenner facing applications. This position will assist in creating software interfaces to third party vendors and billing providers. It also provides technical support to Zenner based customers. Assists with the setup, administration and oversight of Zenner’s hosted mesh system. Work directly with IT contractors to make sure that Zenner’s IT needs are met. Monitor mesh systems for issues. Create ways to automate the monitoring of the systems. Assists customers to setup self-hosting systems. Database administration of Postgresql databases. Makes sure that backups are managed correctly.

Requirements

• IT background in corporate IT systems, Microsoft primarily
• Microsoft Server administrator capabilities
• Previous Postgresql experience
• Microsoft SQL experience
• Ability to develop and execute SQL queries a must
• Ability to work with and direct vendors
• Detail oriented
• Ability to document and communicate effectively both in writing and orally
• Ability to read & understand procedures, guidelines

Nice To Haves

• Previous hosted database experience a plus
• Experience in the AMR industry a plus
• Java knowledge a plus

Responsibilities

• Setting up meshes
• Assist in creating software interfaces to third party vendors and billing providers.
• Provide setup, maintenance and ongoing customer support of Zenner facing applications.
• Analyzing meshes functionality and maintaining systems
• Development/documentation of automation techniques and systems
• Postgresql administration
• Working with IT contractors
• All other duties as assigned
• Follows all quality procedures, safety policies, Code of Business Ethics and Conduct policy while performing their jobs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed