Software Quality Assurance Analyst

OPISystems•Calgary, AB

32d

About The Position

OPIsystems Inc. is seeking a Software Quality Assurance Analyst to join our engineering team and play a key role in ensuring the quality and reliability of our custom IoT solutions. This is a hands-on role that blends hardware testing, embedded firmware validation, and web application QA. You’ll work closely with engineers to test a fully integrated system—from physical IoT devices in the field to cloud-connected web interfaces—helping ensure our products perform reliably in real-world conditions. If you enjoy working with both hardware and software, digging into complex systems, and solving challenging problems independently, this role is for you.

Requirements

Diploma or degree in Computer Engineering Technology, Electronics, Computer Science, Software Engineering, or a related field
Equivalent hands-on experience will also be considered
2+ years in QA, hardware testing, or a related role
Experience testing both embedded/IoT systems and web applications
Strong background in writing test cases, executing tests, and reporting defects
Understanding of IoT systems, embedded firmware, and device communication
Experience troubleshooting hardware using tools like serial interfaces or multimeters
Ability to analyze logs, sensor data, and system behavior
Familiarity with web application testing (UI, APIs, cross-browser testing)
Basic knowledge of REST APIs, authentication, and data pipelines
Scripting experience (Python preferred) for test setup or analysis
Comfortable working with Windows or Linux environments
Hands-on, curious, and detail-oriented
Strong problem-solving and investigative mindset
Able to work independently without step-by-step direction
Clear and effective written communication
Adaptable in a collaborative, fast-moving team environment

Nice To Haves

Experience with IoT platforms or device management systems
Exposure to Agile/Scrum workflows
Understanding of agricultural technologies or environments

Responsibilities

Set up, operate, and validate custom IoT devices across real-world and edge-case scenarios
Diagnose hardware and firmware issues using logs, serial consoles, and diagnostic tools
Test power systems, including solar-assisted and low-power device behavior
Reproduce defects by varying firmware, configurations, and environmental conditions
Collaborate with engineering to isolate root causes and document findings clearly
Independently test the full IoT solution stack (device → cloud → web app)
Validate firmware features like connectivity, data transmission, and OTA updates
Test web front-end functionality including dashboards, alerts, and device management
Verify APIs and data pipelines between devices and the web platform
Produce clear, actionable defect reports with logs, screenshots, and reproduction steps
Execute regression testing across firmware and web releases
Maintain and expand test coverage as features evolve
Perform long-duration testing to validate system stability
Identify trends and recurring quality issues across releases
Develop and maintain structured test plans and test cases
Create test environment setup guides (device provisioning, firmware flashing, etc.)
Align testing scope with release notes and product changes
Contribute to QA documentation and knowledge sharing
Log and track defects with detailed technical context
Retest fixes and validate resolution
Escalate critical issues that impact releases or field devices
Contribute to QA best practices and process improvements
Identify opportunities for automation and efficiency gains
Support agile team workflows and continuous quality improvement
Work closely with developers and product stakeholders
Assist with test environment setup and product validation
Support field testing, demos, or trials when needed
Stay current with IoT, embedded systems, and QA practices