Telecom - Software QA Engineer 1

Innovate with Intelliswift • Plano, TX

1d • Onsite

About The Position

The Software QA Engineer will participate in quality assurance activities, including LTE and 5G field protocol testing. The role involves developing and executing test strategies and plans, and validating user equipment (UE) functionality across 4G and 5G air-interface and call-processing technologies to ensure that devices meet quality assurance and carrier requirements. The engineer will analyze 4G and 5G protocols and conduct field testing with mobile handset devices on live networks.

The position is fully onsite and operates in a mobile work environment, with approximately 80% of the time spent in a vehicle or in the field and 20% in the office. Travel is required for approximately 25% of the time. The role pays $33–$35 per hour.

Requirements

• Associate degree or higher in a technical field preferred.
• 0–3 years of experience required.
• Knowledge of 4G and 5G air-interface and call-processing technologies and network architecture, particularly Radio Access Networks.
• Solid understanding of end-to-end LTE and 5G network architecture.
• Verbal and written communication, problem-solving, customer service, and interpersonal skills.
• Basic ability to work independently and manage time.
• Ability to work in a mobile work environment, spending approximately 80% of time in a vehicle or field and 20% in an office.
• Ability to travel approximately 25% of the time.

Nice To Haves

• Familiarity with UE log post-processing tools such as QXDM, QCAT, Wireshark, or ShannonDM, and understanding of OTA signaling messages.
• Ability to analyze and debug IMS features, including registration, VoLTE, VoWiFi, ViLTE, conferencing, SMS, MMS, and RCS.
• Previous experience post-processing UE logs and analyzing KPIs.
• Previous LTE and 5G NR field-testing experience on a live network.
• Knowledge of 5G NSA and SA.
• Previous test experience with 5G SA, NSA, or NTN, including carrier official field-test plans such as Telecommunication DFIT, Telecommunication AVDFT, or TMO F4L.

Responsibilities

• Analyze customer requirements, translate them into system requirements, and capture detailed design information for the development team.
• Assist with product and feature performance analysis and evaluate new products and software releases.
• Analyze and troubleshoot issues reported from customer labs, field sites, and production networks.
• Review and recommend ways to improve UE performance by evaluating and trending key performance indicators, conducting trials, and providing optimization guidelines.
• Create test plans to meet deadlines based on requests from the project lead.
• Identify risk items based on issues found during testing.
• Conduct LTE and 5G field protocol testing and detailed analysis of 4G and 5G protocols in live networks.
• Validate UE functionality against QA and carrier requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree