Software Product Manager

Scale Microgrid Solutions•New York, NY

3d•Hybrid

About The Position

We are looking for a Software Product Manager to build and improve the internal software used daily by teams that design, deploy, and manage microgrids and data center energy solutions. In addition to product development, this person will drive Scale’s internal AI adoption efforts and steer key cybersecurity initiatives. This is a broad role in a lean team, well-suited for someone with strong PM craft, AI fluency, and the versatility to operate across multiple workstreams. You’ll be close to the product work – from understanding user needs to shipping improvements that matter. You’ll report to our Staff Product Manager and work a hybrid schedule from our New York City office near Union Square.

Requirements

3+ years of product management experience in an early or growth-stage B2B environment, with demonstrated end-to-end ownership of a product
Efficient in discovery: able to run lean, effective research in parallel across multiple products; knows when there is enough signal to move forward
Strong analytical, quantitative, and creative problem-solving skills; comfortable making calls with limited data
Strong communication and interpersonal skills; able to manage a range of internal stakeholders and translate between technical and business contexts
Comfortable managing multiple product areas simultaneously, with the ability to context-switch and allocate attention based on where it’s most needed
Comfortable operating in a lean team; self-directed and able to manage competing priorities without heavy scaffolding
Motivated by going deep on a product domain and growing as a practitioner
AI fluency – uses AI tools as a natural part of the work, and excited by the prospect of helping an organization develop its AI capabilities and navigate how to use them effectively
Ability to take on program management or cross-functional coordination responsibilities alongside product responsibilities
Good understanding of software technologies, cybersecurity and development
Enthusiasm for the company’s mission and vision for a distributed energy future

Nice To Haves

experience with distributed energy resources (e.g., energy storage, PV, microgrids), utility tariffs and rate structures, grid services
experience with security compliance or certifications (e.g., ISO, SOC 2)
experience with data center operations or infrastructure

Responsibilities

Lead products from discovery through launch: clarify problems to solve, define and scope features, drive prioritization, and partner with engineering and design to ship
Develop a deep understanding of internal customers and users; continuously refine through direct engagement and research
Maintain a clear, prioritized roadmap and stay proactively ahead across concurrent workstreams, ensuring the team is always focused on the highest-value problems
Make day-to-day product decisions grounded in user research, business context, technical feasibility, and ROI; define and track outcomes, not just outputs
Partner on software strategy; bring forward insights from discovery to inform direction
Manage stakeholder relationships across product areas and functions – including project analysis, business development, asset management, and engineering – running regular touchpoints, setting expectations, and communicating progress and tradeoffs clearly
Leverage AI to increase your own productivity; help drive the incorporation of AI capabilities into our products
Drive Scale’s internal AI adoption – assess how teams across the organization are using or could benefit from AI, prioritize where to provide support, and serve as an internal resource for teams navigating AI tools and workflows
Steer Scale’s ISO certification program alongside external consultants, coordinating across stakeholders and collaborating with IT & Engineering on cybersecurity priorities
Coordinate with other functions for product releases; provide demos and training to users
Contribute to team standards and continuously improve how the PM function operates