About The Position

As Senior Manager, Pre-Sales, you support complex software sales cycles by delivering product demonstrations, responding to technical and functional requirements, and developing reusable pre-sales assets. You combine product knowledge with client-facing skills to help convert pipeline opportunities across direct client engagements, partner-supported opportunities, and industry events. This senior-level role focuses on solution shaping and client engagement for a route-to-market product suite serving Consumer Goods & Services and adjacent industries, including retail, pharmaceuticals, durable goods, and distribution-led businesses. It requires deep functional knowledge of field sales automation, order management, van sales, pre-sell processes, distribution and territory management, retail execution, journey planning, and in-store compliance. The role translates business requirements into scalable integrated architectures and acts as a trusted advisor to senior business and IT stakeholders. The position also involves supporting proof-of-concept engagements, including pilot scoping, field deployment configuration, device and user onboarding, live field trials, and presentation of outcomes. It brings together domain expertise, architectural credibility, and AI-driven innovation to position route-to-market transformation solutions for global enterprises. Travel may be required, ranging from 0–80% depending on client and business needs.

Requirements

  • At least 8 years of experience in pre-sales, solution consulting, or technical sales support in enterprise software, including a track record contributing to complex sales opportunities, RFP responses, and solution demonstrations.
  • At least 8 years of experience with enterprise software delivery models, including SaaS, license, and managed services, and with integration approaches.
  • At least 12 months of demonstrated experience supporting pre-sales for AI-native software products built on LLMs, agentic workflows, or machine learning platforms, with evidence of demos delivered or RFP contributions.
  • Bachelor’s degree or equivalent, with a minimum of 12 years of work experience; alternatively, an Associate’s degree with a minimum of 6 years of work experience.
  • Experience presenting technical solutions to mid-level and C-suite stakeholders.
  • Strong written and verbal communication skills, including the ability to produce high-quality proposal content under time pressure.
  • Organized and detail-oriented, with the ability to manage multiple concurrent opportunities.
  • Self-motivated and resilient, with the ability to thrive in a fast-paced environment.
  • Deep functional expertise in field sales automation, order management, van sales, pre-sell processes, distribution and territory management, retail execution, journey planning, and in-store compliance.
  • Strong understanding of offline-first mobile architectures, including synchronization strategies, conflict resolution, background processing, low-bandwidth optimization, and field resilience mechanisms.

Nice To Haves

  • AI certifications, such as Microsoft AI-900 or AI-102, Google Cloud Professional ML Engineer, AWS Certified ML Specialty, or DeepLearning.AI specializations.

Responsibilities

  • Support the end-to-end pre-sales process for assigned opportunities, including discovery, demonstrations, RFP responses, solution scoping, and proposal preparation.
  • Deliver tailored product demonstrations to mid-level and senior client stakeholders, translating product features into business value.
  • Facilitate client workshops to identify requirements, validate solution fit, and shape the solution approach.
  • Prepare written responses to RFPs, RFIs, and security questionnaires in coordination with product, legal, and delivery teams.
  • Support proof-of-concept engagements, document outcomes, and feed learnings into the pre-sales playbook.
  • Support channel and technology partners in pre-sales engagements by providing demonstrations and technical guidance, building their confidence in solution positioning, and assisting partner-led opportunities when additional pre-sales support is needed.
  • Support industry events and trade shows by demonstrating products, engaging prospects and clients on relevant use cases, and documenting leads and follow-up actions.
  • Develop and maintain reusable pre-sales materials, including demo scripts, solution blueprints, proposal modules, competitive battle cards, and ROI templates.
  • Stay current on product updates, competitive landscape, and industry trends, and share insights with the broader sales team.
  • Contribute to onboarding new team members on product and solution knowledge.
  • Work with the sales lead and AD Pre-Sales to align opportunity strategy and solution approach.
  • Maintain accurate records of pre-sales activities and solution configurations, and support pipeline reporting as required.
  • Participate in win/loss reviews and apply learnings to improve proposal quality and demonstration effectiveness.
  • Shape and position route-to-market solutions for Consumer Goods & Services and adjacent industries, covering business scenarios such as route planning, field execution, order capture, promotional compliance, delivery confirmation, and performance reporting.
  • Translate complex business requirements into scalable integrated solution architectures spanning ERP platforms, warehouse management systems, promotional planning tools, retailer ecosystems, and enterprise data platforms.
  • Design master data frameworks for customer hierarchies, product catalogues, pricing, promotions, and territory structures, along with enterprise deployment readiness and governance.
  • Define compliance and verification capabilities, including regulatory workflows, audit trails, image-based validation, and field assurance processes.
  • Leverage analytics and BI integration for KPI tracking, call effectiveness, promotional uplift, and execution compliance.
  • Integrate AI capabilities across the solution lifecycle, including generative AI for guided selling and content generation, predictive AI for demand forecasting and next-best-action recommendations, computer vision for shelf and planogram compliance, and intelligent automation for route optimization and anomaly detection.
  • Lead proof-of-concept pre-sales efforts, including pilot scope definition, field deployment configuration, device and user onboarding, live field trials, and outcome presentation to technical and commercial stakeholders.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term disability coverage
  • 401(k) plan
  • Bonus opportunities
  • Paid holidays
  • Paid time off
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