Expert ServiceNow CMDB Engineer
About The Position
We are seeking a skilled Software Engineer to assist with the maturing of Zero Trust Architecture (ZTA) efforts. Work will primarily involve the development, deployment, and maintenance of CMDB integrations and ServiceNow discovery schedules in coordination with service providers to improve the quality of the CMDB in support of ZTA goals. In particular, the engineers will populate ZTA relevant attributes on Configuration Items (CIs). This involves: General understanding of IT and related device types (servers, routers, cloud, etc.), Understanding of configuration item data sources, Working with other CMDB stakeholders to ensure data integrity, Creating and scheduling necessary discovery jobs, Maintaining and updating integrations, as needed, to accommodate data source changes, Supporting ZTA tasks by providing Customer management required information to support basic and intermediate evolutions.
Requirements
- Minimum of 11 years of relevant work experience and a Bachelors or Masters degree
- Strong understanding of ServiceNow Development Platform including, but not limited to, CMDB, Asset Management, Change Management, Integration Hub, and Custom Development
- Ability to Customize and configure ServiceNow application and facilitate the rollout of new applications and modules
- Ability to Configure Application UI and Configure Workflow to include integration and discovery in support of ZTA efforts
- Capable of building integrations utilizing REST/SOAP web services, JDBC/SQL
- Understanding of JSON and XML data formats
- Understanding of basic ZTA principles
- Experience working as part of an Agile team utilizing JIRA to demonstrate completed work within sprints
Nice To Haves
- ServiceNow accreditations
Responsibilities
- Development, deployment, and maintenance of CMDB integrations and ServiceNow discovery schedules
- Populate ZTA relevant attributes on Configuration Items (CIs)
- Improve the quality of the CMDB in support of ZTA goals
- Ensure data integrity
- Create and schedule necessary discovery jobs
- Maintain and update integrations, as needed, to accommodate data source changes
- Provide Customer management required information to support basic and intermediate evolutions
Benefits
- health, dental, and vision insurance
- health savings accounts
- a 401(k) savings plan
- disability coverage
- life and accident insurance
- employee assistance program
- legal plan
- discounts on things like home, auto, and pet insurance
- paid time off
- paid holidays
- paid parental leave
- military leave
- bereavement leave
- any applicable federal and state sick leave
- company recognition program to receive monetary or non-monetary recognition awards
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What This Job Offers
Job Type
Full-time
Career Level
Senior
