Software Engineer, Hybrid

Cisco • San Jose, NC

19h • Hybrid

About The Position

Cisco IT is transforming its operations by combining technology, business processes, and data insights to improve customer experience. Within the Enterprise AI Platforms and Infrastructure organization, this role supports hybrid cloud and AI-native transformation of Cisco IT workloads, agile delivery, and increased automation of business processes. The Software Engineer develops and maintains software with an emphasis on clean, secure, user-focused solutions, reliability, and operational effectiveness.

The position works with design, product management, and cross-functional teams to understand customer needs and deliver solutions. It includes project leadership, technical documentation, code reviews, production troubleshooting, incident escalation, postmortems, and root cause analysis. The engineer also contributes to improving software delivery practices and product innovation, and mentors colleagues while working independently on complex tasks.

The application window is expected to close on 11/29/2026. The role is described as hybrid. The posted starting salary range for U.S. and/or Canada locations is $139,300 to $203,600, excluding incentive compensation, equity, and benefits; location-specific ranges are also provided in the posting.

Requirements

• Bachelor’s degree and 7 years of related experience, or a master’s degree and 4 years of related experience, or a Ph.D. and 1 year of related experience.
• Demonstrated ability to write clean, functional code and perform unit testing using secure coding practices, with a focus on Design Thinking Principles and user experience.
• Experience managing the software development lifecycle, including debugging production issues, conducting code reviews, performing threat modeling, and leading root cause analysis.
• Ability to lead projects end to end, mentor team members, and partner effectively with product management and design teams to gather requirements and deliver solutions.

Nice To Haves

• Experience working with AI-native frameworks and integrating machine learning capabilities into enterprise applications for innovation and automated decision-making.
• Proficiency architecting, deploying, and managing scalable workloads across hybrid cloud environments to support high availability and operational agility.
• Strong background in CI/CD pipelines, infrastructure as code, and automation tools that improve delivery speed and system reliability in an Agile environment.
• Success applying Design Thinking Principles throughout the software development lifecycle to prioritize intuitive user experiences and simplify complex business processes.

Responsibilities

• Develop functional, clean code and unit tests consistent with Cisco Design Thinking Principles.
• Focus on simplification, user experience, secure coding practices, and user privacy.
• Partner with design, product management, and cross-functional teams to align solutions with customer needs, gather requirements, and complete project steps.
• Create technical design documentation and contribute to end-user guides.
• Conduct code reviews to optimize for scale, velocity, reliability, and security, including threat modeling.
• Debug and address software issues during development and in production environments.
• Serve as an escalation point for on-call issues, lead postmortems, and write root cause analyses.
• Identify and recommend improvements to the software development lifecycle, Agile practices, and product innovation.
• Lead projects from end to end and contribute to defined software engineering roadmaps.
• Mentor peers or junior team members and share knowledge through formal and informal channels.
• Integrate product sense, market awareness, competition, production adoption, and related metrics to identify opportunities for multiple products to create value.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• Paid holidays
• Floating holiday for non-exempt employees
• Paid birthday day off
• Paid year-end holiday shutdown
• Personal wellness days
• Paid vacation or flexible vacation time off, depending on employee classification
• Sick time off
• Additional paid time away may be requested for critical or emergency family issues
• Optional paid volunteer days
• Annual bonuses for eligible non-sales employees
• Potential grants of Cisco restricted stock units, subject to eligibility and vesting conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior