Software Engineer, Autonomous Revenue Operations
About The Position
Commure’s Revenue Cycle Management Core team is building the autonomous backend that transforms manual healthcare financial workflows into intelligent systems. The Autonomous Revenue Operations team builds AI and rules infrastructure to fix claims autonomously, turning work such as reviewing denials, identifying and applying corrections, resubmitting claims, and appealing decisions into auditable automated workflows. The role involves building LLM-powered claim automation with rigorous evaluations, dry runs, and audit trails; designing safety guardrails; scaling a configurable rules engine; and developing observability and a unified console for operations teams. The engineer will also help automate appeal letters and medical-record packets, contribute to the technical direction of the RCM platform, and deliver end-to-end products and integration workflows from design through deployment and post-launch monitoring. Employees must comply with the organization’s information security policies, protect organizational assets, report confirmed or potential security events and risks, and attest to these requirements upon hire and annually.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience.
- At least 2 years of professional software development industry experience.
- Proficiency in frontend languages and frameworks such as TypeScript and React.
- Proficiency in backend languages such as Python or Go.
- Experience with Git, GCP or AWS, Docker, Kubernetes, relational and non-relational databases, and monitoring or alerting tools.
- Experience designing and implementing end-to-end solutions and making successful architectural decisions.
- Excellent communication and collaboration skills, with the ability to work in a fast-paced, dynamic environment.
Responsibilities
- Build LLM-powered automation that determines how to fix denied claims, supported by rigorous evaluations, dry runs, and audit trails.
- Design safety guardrails for automation, including identity and payer-type checks, duplicate prevention, and dry-run or QA gates before production.
- Scale a configurable rules engine that runs customer-specific conditions and actions across high transaction volumes safely, idempotently, and with full explainability.
- Build observability and dashboards for automated resubmission approval rates, denial-to-resubmission cycle time, and failure rates by insurance type, denial category, and site.
- Automate generation of appeal letters and medical-record packets, with validation scoring to determine whether materials are safe to send unattended.
- Deliver a unified automations console for operations teams to view and manage rules engines.
- Propose and implement improvements to the RCM platform’s architecture, tools, and technologies.
- Build end-to-end products to improve revenue cycle management for providers and administrators.
- Own integration workflows from design and development through deployment and post-launch monitoring.
- Collaborate with product, engineering, and healthcare teams to gather integration requirements, define technical approaches, and prioritize tasks based on business needs.
- Follow organizational information security policies, protect assets, report security events or risks, and complete required attestations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
