Software Engineer (QA Services)

Zions Bancorporation • Midvale, UT

1d • Hybrid

About The Position

Zions Bancorporation’s Enterprise Technology and Operations team is seeking a Software Engineer for its QA Services team. The role improves application performance, scalability, and reliability across online and batch-processing platforms, with a focus of 40% performance engineering and 60% application performance tuning and Site Reliability Engineering. The position uses performance-testing tools such as Apache JMeter or LoadRunner and partners with development and platform teams to help applications meet performance, availability, and scalability goals.

The role is hybrid, with a minimum of three days per week in the office at the Zions Technology Center in Midvale, Utah. The technology campus is described as sustainably built and environmentally friendly, with features including on-site solar energy, EV charging, access to outdoor recreation, a modern cafe, and a healthy indoor environment.

Requirements

• Strong experience with performance-testing tools such as Apache JMeter or LoadRunner.
• 4–5+ years of experience in Performance Engineering, Site Reliability Engineering, Software Engineering, or a related field, plus a bachelor’s degree in Computer Science, Electrical Engineering, Information Systems, or a related discipline. A combination of education and experience may meet qualifications.
• Experience analyzing the performance of REST APIs, SOAP services, event-driven systems, microservices, and batch-processing applications.
• Strong proficiency in Java, Python, C#, or similar programming languages.
• Strong SQL and database performance-tuning experience.
• Knowledge of Linux, cloud platforms, CI/CD pipelines, DevOps practices, and monitoring/observability tools.
• Strong troubleshooting experience with CPU bottlenecks, memory leaks, thread contention, garbage collection issues, database performance problems, and network latency issues, along with performance analysis and problem-solving skills.
• Experience in application performance tuning, reliability engineering, or SRE practices.
• Knowledge of distributed systems and modern application architecture.

Nice To Haves

• Experience with Kubernetes and containerized workloads.
• Experience with Google Cloud.
• Experience implementing SLI/SLO/error budget frameworks.
• Experience supporting high-volume enterprise banking or financial systems.

Responsibilities

• Design and execute load, stress, scalability, and endurance tests using JMeter or LoadRunner.
• Analyze application, API, database, and batch-processing performance under load.
• Identify performance bottlenecks across application, infrastructure, and database layers and recommend improvements and optimization.
• Monitor system health, reliability, and performance using observability platforms such as Grafana, Splunk, or similar tools.
• Drive root cause analysis, performance tuning, and resiliency improvements.
• Integrate performance testing and monitoring into CI/CD pipelines.
• Partner with development and platform teams to help ensure applications meet performance, availability, and scalability goals.

Benefits

• Medical, dental, and vision insurance starting day one.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health Savings Account, Flexible Spending Account, and dependent care accounts.
• Paid training.
• Paid time off.
• 11 paid federal holidays.
• 401(k) plan with company match.
• Profit sharing.
• Competitive compensation in line with work experience.
• Mental health benefits, including coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level