Software Engineer (QA Services)

Zions Bancorporation • Midvale, UT

1d • Hybrid

About The Position

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is seeking a Software Engineer to join its QA Services team. The role improves application performance, scalability, and reliability across online and batch processing platforms, with approximately 40% focused on Performance Engineering and 60% on Application Performance Tuning / Site Reliability Engineering (SRE). The position follows a hybrid schedule, with at least three days per week in the office at the Zions Technology Center in Midvale, Utah.

Requirements

• Strong experience with performance testing tools such as Apache JMeter or LoadRunner.
• 4–5+ years of experience in Performance Engineering, Site Reliability Engineering, Software Engineering, or a related field, plus a bachelor’s degree in Computer Science, Electrical Engineering, Information Systems, or a related discipline; a combination of education and experience may meet qualifications.
• Experience analyzing performance of REST APIs, SOAP services, event-driven systems, microservices, and batch-processing applications.
• Strong proficiency in Java, Python, C#, or similar programming languages.
• Strong SQL and database performance-tuning experience.
• Knowledge of Linux, cloud platforms, CI/CD pipelines, DevOps practices, and monitoring/observability tools.
• Strong troubleshooting, performance-analysis, and problem-solving skills, including experience with CPU bottlenecks, memory leaks, thread contention, garbage-collection issues, database performance problems, and network latency.
• Experience in application performance tuning, reliability engineering, or SRE practices.
• Knowledge of distributed systems and modern application architecture.

Nice To Haves

• Experience with Kubernetes and containerized workloads.
• Experience with Google Cloud.
• Experience implementing SLI/SLO/error budget frameworks.
• Experience supporting high-volume enterprise banking or financial systems.

Responsibilities

• Design and execute load, stress, scalability, and endurance tests using JMeter or LoadRunner.
• Analyze application, API, database, and batch-processing performance under load.
• Identify performance bottlenecks across application, infrastructure, and database layers and recommend improvements and optimizations.
• Monitor system health, reliability, and performance using Grafana, Splunk, or similar observability platforms.
• Drive root cause analysis, performance tuning, and resiliency improvements.
• Integrate performance testing and monitoring into CI/CD pipelines.
• Partner with development and platform teams to ensure applications meet performance, availability, and scalability goals.

Benefits

• Medical, dental, and vision insurance starting day one.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health savings, flexible spending, and dependent care accounts.
• Paid training.
• Paid time off and 11 paid federal holidays.
• 401(k) plan with company match.
• Profit sharing.
• Competitive compensation in line with work experience.
• Mental health benefits, including coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Preferred banking products for Employee Ambassadors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level