Software Engineer, Reliability Platform
About The Position
The Software Engineer will design, build, and operate software and infrastructure for DoorDash’s Reliability Platform team, collaborating with peers across Infrastructure and Product. The role focuses on mission-critical back-end services and pipelines, complex orchestration workflows, self-service platform capabilities, and agentic intelligence. The team helps engineering groups across DoorDash-owned brands manage service reliability without requiring them to become reliability experts. Its systems support defining and measuring service level objectives (SLOs), investigating issues, and managing incidents from declaration through root-cause analysis and postmortems. The Reliability Platform team is working to unify incident management tooling globally, measure SLO compliance and quality across tens of thousands of endpoints, develop an internal SRE Agent, and enable agentic access to Reliability Platform data and tools. The engineer will contribute to strategic improvements, learn from internal customers, maintain a high quality bar while shipping rapidly, automate toil, and experiment with AI-assisted operations that can propose, validate, and safely execute production changes. This is a platform development role, not an SRE/on-call role.
Requirements
- At least 2 years of experience in an infrastructure, platform, or backend engineering role.
- Fluency in Go or a similar programming language.
- Ability to design and deliver scalable, resilient, performant, and efficient mission-critical services.
- Comfort with AWS primitives, security best practices, and containerization.
- Experience with Infrastructure as Code tools such as Terraform or Pulumi.
- Understanding of SLOs, error budgets, and incident response.
- Embrace the use of AI tools to improve productivity and engineering capabilities.
- Platform engineering mindset, including thinking in terms of APIs, abstractions, and workflows.
Nice To Haves
- Interest in automation and agentic, AI-assisted operations.
- Interest in shaping how engineers interact with production systems.
Responsibilities
- Design, build, and operate software and infrastructure for the Reliability Platform team.
- Develop mission-critical back-end services and pipelines, complex orchestration workflows, self-service platform capabilities, and agentic intelligence.
- Collaborate with peers across Infrastructure and Product organizations.
- Contribute to strategic thinking and continuous improvement of platform capabilities.
- Learn from internal customers and influence solutions using areas of expertise.
- Develop, build, test, and ship products at high velocity without sacrificing quality.
- Identify toil and eliminate or automate it.
- Experiment with agentic AI workflows that can propose, validate, and safely execute production changes.
- Help unify incident management processes and tooling across DoorDash-owned brands.
- Build frameworks to measure SLO compliance and quality and generate programmatic insights for engineering teams.
- Build internal SRE Agent capabilities and enable agentic use of Reliability Platform data and tools.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation for salaried roles
- 80 hours of paid sick time per year for salaried roles
- Vacation accrual for hourly roles
- Paid sick time accrual for hourly roles
- Equity grants
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
