Software Engineer, SMS Adapter

Ottimate

15d • $160,000 - $180,000

About The Position

Ottimate is expanding into the retail and grocery market. There, invoice and vendor data live inside store-level systems, such as POS, back-office, and inventory platforms like BRdata, rather than the ERPs we integrate with today. The SMS Adapter makes that data usable: a secure connector that runs at the store or corporate office, pulls data directly from the store's system, and syncs it to Ottimate's AP platform. We're looking for a software engineer to own this adapter end-to-end, from the initial data connection and sync logic through to the security, reliability, and deployment experience that lets a non-technical store operator run it with confidence. This is a high-ownership, high-autonomy role. You'll be one of the first engineers dedicated to this product line, working closely with the retail/grocery product owner and store-side IT contacts at pilot customers.

Requirements

• +5 YoE in strong software engineering experience, with a track record of owning a product end-to-end, from the data layer through the user-facing experience.
• Experience building and shipping software that runs on end-user machines, including the packaging and distribution concerns that come with that.
• Solid database experience, including comfort reverse-engineering schemas in third-party systems you don't control.
• A track record of writing dependable integration and sync code: idempotency, retries, partial-failure handling, observability.
• Practical testing instincts. You know when to reach for integration and end-to-end tests, not just unit tests, to catch real-world failure modes like a flaky store network or a locked-down machine.
• Comfort operating with ambiguity. This is a new, fast-moving product area without years of established internal convention to lean on.

Nice To Haves

• Prior experience with retail/grocery back-office systems, POS integrations, or field-deployed software supporting non-technical end users.

Responsibilities

• Build and maintain the adapter that connects to in-store systems, starting with BRdata, and syncs invoice items, vendor, and PO data to Ottimate.
• Design and harden a reliable sync process: delta and full syncs, retry and backoff behavior, conflict handling, and clear failure visibility when a store's network or data source is unreliable.
• Own local data handling and credential storage so the adapter can run unattended and securely on a store's machine.
• Build and improve the setup and monitoring experience that store staff and support use to configure connections, check sync health, and troubleshoot issues without engineering involvement.
• Establish strong automated test coverage for the adapter and keep it reliable across all target deployment environments (Windows is the primary target).
• Own packaging, updates, and installation for software running on store-owned machines, often behind restrictive IT policies.
• Work directly with pilot retail/grocery customers to diagnose environment issues, such as network, permissions, and data access, and turn them into product and reliability improvements.
• Define and evolve the adapter's data model and mapping layer as we onboard additional store systems beyond BRdata.

Benefits

• Compensation: $160,000-180,000 USD /year.
• Competitive salary based on skills & experience.
• Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.
• Employer sponsored 401(k) with company match.
• Paid Time Off (and the encouragement to use it).
• Promote from within philosophy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed