The Software Engineer III develops and delivers application solutions for Global Technology. The role creates presentations for diverse audiences, applies expertise in Information Systems Division (ISD) application development, and advises others on information systems practices. It mentors team members, assigns and reviews work, and manages installation upgrades for ISD applications and third-party products. The position identifies business requirements, researches and recommends solutions, conducts analysis and design, and prepares data analysis documents, technical design documentation, and change-control checklists. It supports ISD applications by coordinating responses to user issues, monitoring service-level functions such as performance and availability, driving problems to root cause, coordinating resolutions and improvements, and leading war and focus room meetings. The role also improves team effectiveness through best practices, work reviews, and better customer communications. It leads and participates in projects following ISDLC processes, including project planning, program specification and development, writing and debugging complex programs and scripts, testing, installing third-party software, preparing manuals and reports, and documenting application changes.
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Job Type
Full-time
Career Level
Mid Level