Software Development Analyst I - Merchant Services

First American Payments Systems•Fort Worth, TX

About The Position

Deluxe Merchant Services is an industry-leading complete payment processing company that accepts a wide range of payment methods, simplifies PCI compliance, and deposits money into bank accounts while delivering a smooth checkout experience. We provide our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help businesses pay, get paid, optimize, and grow. This role identifies issues with various Payment Scheme message formats and presents resolutions. This will be followed up with preparation, testing, reporting of satisfactory results or need for further testing. The analyst will analyze tests for integrity of data, risks in application, and release readiness. They will identify problems and propose resolutions, follow detailed procedures and instructions, and assist in identifying and producing further documentation for resolutions. The role requires understanding Payment Scheme message formats for Magstripe, EMV, and Contactless, documenting and maintaining functional test cases and other test artifacts, executing manual test cases, and reporting test results. The analyst will also analyze tests with the goal of making them more efficient and make recommendations on acceptable risks in the application.

Requirements

Bachelors in technical background and 0 years or HS/GED and 4 years Payment industry knowledge required.
Agile experience
Partner-facing consulting experience in a consulting organization or as part of an enterprise software company
Must have experience with large and complex enterprise software implementations
Experience Troubleshooting Win, Mobile, Server (Linux/Windows)
Must be 18 years of age or older

Nice To Haves

Bachelors in technical background
Capable of troubleshooting API connectivity and basic network issues
Working knowledge of RESTful APIs, JSON payloads, HTTP methods, and TCP/IP networking basics
JavaScript: 1 year (Preferred)
object-oriented programming: 1 year (Preferred)
sql language: 1-3 years experience (Preferred)
Ability to lead, guide, and facilitate matrix-managed solution development
Must be highly articulate, energetic, and accountable
Ability to communicate effectively with technical and non-technical members of a project team and with partners and executives
Excellent customer service skills/customer focused
Detail oriented in ticket management and documentation
Can handle challenging support calls
Motivated and self-managed

Responsibilities

Identifies issues with various Payment Scheme message formats and present resolutions.
Preparation, testing, reporting of satisfactory results or need for further testing.
Analyze test for integrity of data, risks in application and release readiness.
Identifies problems and proposes resolutions.
Follow detailed procedures and instructions.
Assist in identifying and producing further documentation for resolutions.
Understand Payment Scheme message formats for Magstripe, EMV and Contactless.
Document and maintain functional test cases and other test artifacts.
Execute manual test cases and report test results.
Analyze tests with the goal of making them more efficient.
Make recommendations on acceptable risks in the application.