Software Developer (Systems Software)

Avalore•Chantilly, VA

About The Position

Avalore is seeking a Software Developer Lead to support a team building an integrated enterprise IT support model. The model is intended to improve efficiencies in the talent space and address strategic requirements related to learning, training compliance, foreign language development and retention, job advertisements, selection, and performance. The role provides technical expertise and communications to the Sponsor and contributes to developing, maintaining, analyzing, and documenting web-based applications, systems, services, and interfaces. The work includes Java development, cloud technologies, AWS environments, databases, web services and APIs, COTS products such as ServiceNow, and enterprise software administration. The position also supports the full accreditation lifecycle and Tier 1, Tier 2, and Tier 3 support. Occasional travel of up to 10% is expected. The work environment may include moderate office noise and occasional loud noise. The job requires extended periods at a computer terminal and may involve sitting, standing, talking, hearing, and using hands and fingers to operate a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Avalore offers benefits subject to eligibility requirements. Salary is determined by factors including location, education, knowledge, skills, competencies, experience, contract-specific affordability, and organizational requirements.

Requirements

  • Active security clearance with appropriate polygraph.
  • Demonstrated experience as a team lead providing technical expertise and communications to the Sponsor.
  • Demonstrated experience implementing industry best practices and associated technical solutions consistent with accessibility standards and agile methodology.
  • Demonstrated experience proposing business-value recommendations that support goals and objectives, with emphasis on UX/UI improvements, reduced operations and maintenance, higher quality and delivery speed, and modernization of web-based applications, systems, and services.
  • Demonstrated experience developing, maintaining, analyzing, and documenting web-based applications, systems, services, and associated interfaces, including databases and web services/APIs.
  • Demonstrated experience in Java development.
  • Demonstrated experience with cloud technologies.
  • Demonstrated experience developing and maintaining AWS environments and service components and associated interfaces, including databases and web services/APIs.
  • Demonstrated experience working with COTS products, including ServiceNow.
  • Demonstrated experience in the full accreditation lifecycle.
  • Demonstrated experience managing Tier 1, Tier 2, and Tier 3 support using service management systems.
  • Demonstrated experience developing IT support documents, including SOPs, digital IT workflows, IT knowledge bases, pre- and post-deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
  • Demonstrated experience developing and maintaining enterprise software, including applicable license renewals, patching, and version update administration.

Nice To Haves

  • Demonstrated experience working with Sponsor and partner IT organizations.
  • Demonstrated experience working with learning applications.
  • Demonstrated experience working with language, compliance, and performance management applications.
  • Demonstrated experience with networking and platform hosting technologies.

Responsibilities

  • Lead a team and provide technical expertise and communications to the Sponsor.
  • Implement industry best practices and technical solutions consistent with accessibility standards and agile methodology.
  • Propose recommendations that provide business value and support organizational goals, including improving UX/UI, reducing operations and maintenance, increasing quality and delivery speed, and transforming and modernizing web-based applications, systems, and services.
  • Develop, maintain, analyze, and document web-based applications, systems, services, and associated interfaces, including databases and web services/APIs.
  • Develop and maintain AWS environments, service components, databases, and web services/APIs.
  • Work with COTS products, including ServiceNow.
  • Support the full accreditation lifecycle.
  • Manage Tier 1, Tier 2, and Tier 3 support using service management systems.
  • Develop IT support documentation, including SOPs, digital IT workflows, IT knowledge bases, pre- and post-deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
  • Develop and maintain enterprise software, including applicable license renewals, patching, and version update administration.
  • Travel occasionally, up to 10%.

Benefits

  • Employer contributions to health care plan (medical, dental, and vision), subject to eligibility requirements.
  • Retirement plan (401k or IRA) with a matching program, subject to eligibility requirements.
  • Life insurance (basic, voluntary, and AD&D), subject to eligibility requirements.
  • Paid time off (vacation, sick, and public holidays), subject to eligibility requirements.
  • Short-term and long-term disability, subject to eligibility requirements.
  • Training and development, subject to eligibility requirements.
  • Employee assistance program, subject to eligibility requirements.
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