Software Developer (Systems Software)

Avalore, LLC•Chantilly, VA

About The Position

Avalore is seeking a Software Developer Lead to support a team building an integrated enterprise IT support model. The role has high visibility within the customer space and focuses on driving efficiencies in the talent space while addressing strategic requirements related to learning, training compliance, foreign language development and retention, job advertisements, selection, and performance. The role calls for technical leadership and communication with the Sponsor, as well as development, maintenance, analysis, and documentation of web-based applications, systems, services, and interfaces. This includes work with databases, web services/APIs, Java, cloud technologies, AWS environments, and COTS products such as ServiceNow. The position also supports accreditation, Tier 1–3 service management, enterprise software administration, and the creation of IT support and security documentation.

Requirements

  • Active security clearance with appropriate polygraph.
  • Demonstrated experience as a team lead providing technical expertise and communications to the Sponsor.
  • Demonstrated experience implementing industry best practices and technical solutions consistent with accessibility standards and agile methodology.
  • Demonstrated experience proposing business-value recommendations, including improving UX/UI, reducing O&M, increasing quality and speed of delivery, and modernizing web-based applications, systems, and services.
  • Demonstrated experience developing, maintaining, analyzing, and documenting web-based applications, systems, services, and associated interfaces, including databases and web services/APIs.
  • Demonstrated experience in Java development.
  • Demonstrated experience with cloud technologies.
  • Demonstrated experience developing and maintaining AWS environments and service components, including database and web service/API interfaces.
  • Demonstrated experience working with COTS products, including ServiceNow.
  • Demonstrated experience in the full accreditation lifecycle.
  • Demonstrated experience managing Tier 1, Tier 2, and Tier 3 support using service management systems.
  • Demonstrated experience developing IT support documentation, including SOPs, digital IT workflows, IT knowledge bases, pre- and post-deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
  • Demonstrated experience developing and maintaining enterprise software, including applicable license renewals, patching, and version update administration.

Nice To Haves

  • Demonstrated experience working with the Sponsor and partner IT organizations.
  • Demonstrated experience working with learning applications.
  • Demonstrated experience working with language, compliance, and performance management applications.
  • Demonstrated experience with networking and platform hosting technologies.

Responsibilities

  • Lead a team and provide technical expertise and communications to the Sponsor.
  • Implement industry best practices and technical solutions consistent with accessibility standards and agile methodology.
  • Propose recommendations that provide business value and support organizational goals, including improving UX/UI, reducing O&M, increasing quality and speed of delivery, and modernizing web-based applications, systems, and services.
  • Develop, maintain, analyze, and document web-based applications, systems, services, and associated interfaces, including databases and web services/APIs.
  • Develop and maintain AWS environments and service components, including associated database and web service/API interfaces.
  • Work with COTS products, including ServiceNow.
  • Support the full accreditation lifecycle.
  • Manage Tier 1, Tier 2, and Tier 3 support using service management systems.
  • Develop IT support documents, including SOPs, digital IT workflows, IT knowledge bases, pre- and post-deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
  • Develop and maintain enterprise software, including applicable license renewals, patching, and version update administration.

Benefits

  • Employer contributions to a health care plan, including medical, dental, and vision.
  • Retirement plan (401k, IRA) with a matching program.
  • Life insurance (basic, voluntary, and AD&D).
  • Paid time off, including vacation, sick leave, and public holidays.
  • Short-term and long-term disability.
  • Training and development.
  • Employee Assistance Program.
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