Software Delivery Coordinator / Coordonnateur(trice) de la livraison logicielle

Caterpillar Inc.•Laval, QC

1d•CA$96,260 - CA$120,320•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Cat Technology collaborates with partners across the Caterpillar enterprise to advance technologies including autonomy and automation, which helps enhance site safety, productivity and efficiency across customer operations worldwide. Cat Technology also owns enterprise-wide initiatives in innovation, research and development, manufacturing automation and advanced materials, ensuring Caterpillar continues to lead the industry in technological excellence and engineering innovation. As the Software Delivery Coordinator, you will play a key role in planning, coordinating, and executing embedded software delivery for mining and construction applications. You will help align cross-functional teams, define and manage work scope, and ensure delivery priorities support broader program objectives within an Agile environment. This role is focused on driving program execution excellence by facilitating coordination across teams, monitoring programs against milestones, and proactively identifying and managing risks, dependencies, and constraints. You will help maintain alignment with quality standards, delivery schedules, and stakeholder expectations while enabling effective communication across engineering, product, and program teams. The Software Delivery Coordinator actively participates in Agile team and program cadences, supporting backlog refinement, sprint planning, and execution tracking. You will contribute to improving visibility, coordination, and delivery predictability for embedded software initiatives, supporting Caterpillar’s mining and construction products and systems.

Requirements

Bachelor’s degree in engineering, computer science, or a related discipline, or an equivalent combination of education and work experience in lieu of degree.
Fluency in English and French (both written and spoken) is preferred to effectively communicate with diverse stakeholders and ensure accurate interpretation of information.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Planning: Tactical & Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Nice To Haves

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Artificial Intelligence: Knowledge of the concepts, technologies and methodologies of artificial intelligence (AI); ability to develop, implement and/or apply artificial intelligence products and services in specific industry domain to achieve business goals.
Experience supporting delivery of embedded software systems, preferably within automotive, heavy equipment, or industrial domains.
Working knowledge of Agile methodologies (Scrum, SAFe, or similar), including participation in sprint planning, backlog refinement, and program increment (PI) planning.
Familiarity with software development lifecycle (SDLC) practices, including requirements management, integration, validation, and release processes.
Experience coordinating across cross-functional engineering teams, such as software, systems, architecture, validation, and product management.
Proficiency with Agile and project tracking tools (Jira, Azure DevOps) and collaboration platforms (SharePoint).
Demonstrated ability to track and manage risks, dependencies, and action items in a complex, multi-team environment.
Strong organizational and communication skills, with the ability to translate technical status into clear, actionable updates for diverse stakeholders.
Experience supporting large-scale or multi-team programs, including coordination across geographically distributed teams.
Exposure to embedded systems constraints and integration challenges, including hardware/software interactions.
Understanding of quality and release management processes, including readiness reviews, defect tracking, and validation cycles.
Ability to proactively identify gaps, drive follow-through, and improve coordination practices to enhance delivery predictability.
Familiarity with continuous integration/continuous delivery (CI/CD) concepts and tools is a plus.
Certification(s) such as Certified Scrum Master (CSM), SAFe, Agilist (SA), PMP preferred.

Responsibilities

Support Agile planning and execution activities by preparing comprehensive status updates, coordinating cross-team inputs, and maintaining clear visibility into delivery progress, priorities, risks and upcoming milestones.
Partner with engineering and cross-functional stakeholders to ensure readiness and completeness of delivery artifacts, including technical inputs and documentation required for planning events, design reviews, system integration, and release activities.
Contribute to planning activities by helping sequence work, identify and manage dependencies, and coordinate follow-up actions to ensure alignment with team and program commitments.
Monitor and track execution across assigned features, workstreams, and milestones, maintaining up-to-date reporting on progress, risks, issues, an action items while providing clear and timely communication to technical and program stakeholders.
Proactively identify, escalate, and help drive resolution of delivery risks, blocks, and cross-team dependencies, enabling informed and timely decision-making by technical and program leadership.
Collaborate across software, systems, architecture, validation, and program teams to improve coordination, resolve execution challenges, and support successful, integrated delivery outcomes.
Support continuous improvement efforts by helping enhance delivery visibility, coordination practices, and predictability within Agile processes and tooling.
Other duties as assigned by Caterpillar management.

Benefits

Additional Information: Location: Laval, QC (Canada)
Required Travel: Up to 10% (International)
Relocation Assistance Offered: None
Canada Work Authorization Sponsorship Offered: None
This position requires the selected individual to work onsite at the Laval, QC office.
Pay Range: $96,260.00 - $120,320.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.
Please note that salary is only one component of total compensation at Caterpillar.
We are hiring to fill a new position.
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.