SAMPro Software Asset Management Analyst
About The Position
We are seeking an experienced Software Asset Management (SAM) Analyst to support enterprise software licensing, compliance, asset governance, and SAM operations. The role supports software license management initiatives and partners with Technology, Procurement, Security, Risk, and Vendor Management stakeholders. The analyst maintains accurate software asset data, supports license optimization and audit readiness, manages entitlement records, and helps mature the organization's SAM capabilities. The position requires strong analytical and organizational skills to support requirements gathering, process improvement, testing, and cross-functional projects. Work is fully remote, with availability required during East Coast business hours. This is a long-term contract opportunity with potential for extension or conversion based on business needs and performance. The position is based out of Raleigh, NC, and the stated pay range is $68.97–$75.86 per hour. The application deadline is anticipated to be November 11, 2026.
Requirements
- At least 3 years of experience in Software Asset Management, IT Asset Management, Software Licensing, or related disciplines.
- Hands-on experience with ServiceNow SAM Pro.
- Experience using Flexera for software asset management and license administration.
- Strong understanding of software license management, compliance analysis, entitlement management, and audit support.
- Experience with software contracts, licensing agreements, and procurement processes.
- Knowledge of software discovery, software normalization, software lifecycle management, and license reconciliation.
- Strong analytical, problem-solving, and data management skills.
- Excellent written and verbal communication abilities.
- Ability to work independently within a remote, collaborative environment.
Nice To Haves
- Oracle licensing experience.
- Microsoft, IBM, Adobe, SAP, or other enterprise licensing expertise.
- Experience supporting large-scale software compliance or optimization programs.
- Familiarity with SBOM programs and open-source software governance.
- Experience with CycloneDX, SPDX, GitLab, JFrog Artifactory, or related technologies.
- Exposure to ServiceNow CMDB and ITAM capabilities.
- Experience working within highly regulated or enterprise-scale environments.
Responsibilities
- Manage and maintain software asset management processes and operational activities within ServiceNow SAM Pro and related platforms.
- Perform software license reconciliation and analyze compliance positions across commercial software portfolios.
- Create, update, and maintain software models, entitlements, contracts, subscriptions, and licensing records.
- Manage software inventory, normalization, discovery, and lifecycle management activities.
- Analyze software usage, installations, and entitlement data to identify compliance risks, optimization opportunities, and cost savings.
- Support software publisher audits, internal reviews, and compliance assessments.
- Review software contracts, licensing agreements, maintenance agreements, and renewal documentation.
- Partner with Procurement and Vendor Management teams to support software acquisitions, renewals, and entitlement management.
- Research publisher licensing rules, metrics, and product use rights.
- Collaborate with stakeholders to resolve software compliance issues and unauthorized software findings.
- Develop and maintain SAM-related reporting, dashboards, governance metrics, and audit artifacts.
- Gather business requirements and assist with software asset management process improvement initiatives.
- Participate in testing, validation, and deployment activities related to SAM tool enhancements and integrations.
- Document procedures, controls, workflows, and operational standards.
- Support enterprise software governance, compliance, optimization, and continuous improvement initiatives.
- Assist with SBOM-related efforts as program needs evolve.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical Illness, Accident, and Hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Life insurance, including voluntary Life and AD&D coverage for the employee and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, which may include PTO, vacation, or sick leave
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What This Job Offers
Education Level
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