Software Account Executive - Franchise

Thryv

79d•Remote

About The Position

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025! At Thryv, we are a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us. This role is responsible for establishing and nurturing relationships with Franchisors across North America. The primary objective is to secure new clients and enhance the existing franchise footprint to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside of their home office. Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand. At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees.

Requirements

3+ years of experience in outbound sales required (preferably in a SaaS role or company)
4+ years of related experience required (7+ years preferred)
Manage and grow customer accounts by building strong relationships, understanding client needs, and delivering strategic solutions that drive retention and revenue expansion
Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
Associate’s degree (or international equivalent) or equivalent experience required
We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
Who are engagement gurus while properly managing expectations
Have the desire and commitment to do what it takes to be successful in sales
Have a positive outlook and a strong ability to take responsibility for their successes and failures
Goal oriented…you’re known for destroying your sales goals
Persuasive…you can explain software solutions in simple terms
Exceed sales quotas and expectations
Build and nurture a pipeline of prospects and close deals
Develop great solutions to help customers WIN!
Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.
Must have a valid driver’s license and automobile insurance where driving is an essential part of job duties. Reasonable accommodations will be considered in accordance with applicable laws.

Responsibilities

Contacts assigned franchise leads to secure new SaaS clients by utilizing established sales processes, including providing sound recommendations through a consultative approach.
Recommend solutions that address the client’s needs.
Establishes and maintains strong working relationships with key stakeholders within the franchises.
Meets and exceeds sales quotas by driving brand awareness and lead generation via Franchisee referrals, tradeshows, associations, creating and leading webinars and formal presentations, and ensuring customer satisfaction and retention.
Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
Participates in sales meetings, call calibrations, and training as needed.

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