Social Worker –Mandarin/Cantonese, Korean or Vietnamese Speaking

JASA • New York, NY

6d • $0 - $66,300

About The Position

JASA is seeking a compassionate and dedicated Social Worker for its Brooklyn Case Management Program. The role supports older adults and their families through assessments, individualized service planning, counseling and guidance, and connections to benefits and community resources. Fluency in English and at least one of Mandarin Chinese, Cantonese Chinese, Korean, or Vietnamese is required. The position helps older adults maintain independence, address challenges, and remain safe and supported at home and in their communities.

The schedule is Monday through Friday, 9:00 AM to 5:00 PM, for 35 hours per week. The Social Worker works with a team of professionals and community partners to coordinate culturally responsive services. A Master of Social Work degree is required; New York State LMSW licensure is preferred but not required.

Requirements

• Master of Social Work (MSW).
• Fluency in English and at least one of Mandarin Chinese, Cantonese Chinese, Korean, or Vietnamese.
• Strong written and verbal communication skills, including the ability to prepare clear case notes, service plans, and reports.
• Strong organizational skills and the ability to maintain accurate records and manage multiple client needs.
• Computer proficiency and ability to learn and use electronic case management and reporting systems.
• Ability to travel throughout the community using public transportation and navigate stairs and other physical barriers that may be present in clients’ residences.
• Commitment to respecting and appreciating the diverse racial, religious, ethnic, cultural, and personal backgrounds, values, and preferences of older adults served.

Nice To Haves

• New York State Licensed Master Social Worker (LMSW) credential.
• New York State certification, where applicable.
• Knowledge of additional languages spoken by the communities JASA serves.

Responsibilities

• Conduct comprehensive client assessments in homes and/or the office, using the NYC Aging data system as required.
• Develop and maintain written case plans tailored to clients’ needs, circumstances, and goals.
• Provide counseling, guidance, and education to clients and families, using language skills to support communication when appropriate.
• Screen clients for eligibility for benefits, entitlements, and assistance programs.
• Reassess client needs and monitor services to ensure appropriate support.
• Maintain accurate, timely, and complete client records and case documentation.
• Coordinate referrals and services, including transportation, home care, Meals on Wheels, public assistance, Medicare, Medicaid, emergency financial assistance, legal aid, protective services, vocational placement, medical and psychiatric services, and housing assistance.
• Assess needs related to decision-making capacity, financial exploitation, and other potential risks.
• Assist clients with financial management and, when appropriate, explore guardianship or other arrangements to protect their interests.
• Help eligible clients access and coordinate JASA and NYC Aging relief funds.
• Connect clients with community resources and advocate on their behalf to address barriers to services.
• Communicate significant changes in client circumstances and urgent concerns to the appropriate supervisor.
• Participate in meetings, trainings, and other professional development activities.
• Represent JASA at community meetings and relevant professional gatherings as needed.
• Conduct outreach to inform older adults and community members about available services, particularly in communities served by the program.
• Prepare reports, maintain program statistics, and contribute to performance metrics.
• Provide supervision or guidance to bachelor's-level staff and interns, as assigned.

Benefits

• Medical, dental, and vision insurance.
• Wellness resources and an Employee Assistance Program (EAP).
• Access to a 403(b) retirement savings plan.
• Paid vacation, holidays, and floating holidays, subject to applicable eligibility and agency policies.
• Training, learning, and continued professional growth opportunities.
• Employee recognition opportunities.

What This Job Offers

• Job Type: Full-time