Social Worker –Mandarin/Cantonese, Korean or Vietnamese Speaking

Jewish Association for Services for the Aged•Brooklyn, NY

About The Position

JASA is seeking a compassionate and dedicated Social Worker for its Brooklyn Case Management Program. The Social Worker supports older adults and their families through assessments, individualized service planning, counseling and guidance, and connections to benefits and community resources. Fluency in English and at least one of Mandarin Chinese, Cantonese Chinese, Korean, or Vietnamese is required to help build trusting relationships and ensure clients can access services in a language they prefer. The role helps older adults maintain independence, address challenges, and remain safe and supported in their homes and communities. The position works Monday through Friday, 9:00 AM–5:00 PM, for 35 hours per week. The Social Worker collaborates with colleagues and community partners, conducts outreach, maintains case records and program statistics, and may provide guidance to bachelor's-level staff and interns as assigned.

Requirements

A Master of Social Work (MSW) is required.
Fluency in English and at least one of Mandarin Chinese, Cantonese Chinese, Korean, or Vietnamese is required.
Strong written and verbal communication skills, including the ability to prepare clear case notes, service plans, and reports.
Strong organizational skills and the ability to maintain accurate records and manage multiple client needs.
Computer proficiency and the ability to learn and use electronic case management and reporting systems.
Ability to travel throughout the community using public transportation and navigate stairs and other physical barriers that may be present in clients’ residences.
Commitment to respecting and appreciating the diverse racial, religious, ethnic, cultural, and personal backgrounds, values, and preferences of the older adults served.

Nice To Haves

New York State Licensed Master Social Worker (LMSW) credential is preferred but not required.
New York State certification, where applicable, is preferred.
Knowledge of additional languages spoken by the communities JASA serves is a plus.

Responsibilities

Conduct comprehensive client assessments in clients’ homes and/or the office, using the NYC Aging data system as required.
Develop and maintain written case plans tailored to each client’s needs, circumstances, and goals.
Provide counseling, guidance, and education to clients and their families, using language skills to support communication when appropriate.
Screen clients for eligibility for benefits, entitlements, and other assistance programs.
Reassess client needs and monitor services to ensure appropriate support is provided.
Maintain accurate, timely, and complete client records and case documentation.
Coordinate referrals and services, including transportation, home care, Meals on Wheels, public assistance, Medicare, Medicaid, emergency financial assistance, legal aid, protective services, vocational placement, medical and psychiatric services, and housing assistance.
Assess needs related to decision-making capacity, financial exploitation, and other potential risks.
Assist clients with financial management needs and, when appropriate, explore guardianship or other arrangements to protect their interests.
Help eligible clients access and coordinate JASA and NYC Aging relief funds.
Connect clients with community resources and advocate on their behalf to address barriers to services.
Communicate significant changes in client circumstances and urgent concerns to the appropriate supervisor.
Participate in meetings, trainings, and other professional development activities.
Represent JASA at community meetings and relevant professional gatherings as needed.
Conduct outreach to inform older adults and community members about available services, particularly in communities served by the program.
Prepare reports, maintain program statistics, and contribute to required performance metrics.
Provide supervision or guidance to bachelor's-level staff and interns, as assigned.