Social Worker (LMSW)

Ronald McDonald House•Ann Arbor, MI

3d•Onsite

About The Position

The Social Worker provides supportive services to families of seriously ill children staying at Ronald McDonald House Ann Arbor’s Main House and Mott House. The role works collaboratively with hospital and House staff to support families during their stay and connect them with organizations offering assistance and other needed services. The position also supports families across the continuum of care, including after their stay has concluded. This full-time, exempt, on-call position is scheduled for 40 hours per week, Monday through Friday, with occasional nights and weekends. The Social Worker reports to the Family Services & Program Director.

Requirements

Master’s degree in social work from a school accredited by the Council of Social Work Education.
Current license to practice social work in the State of Michigan; LMSW required.
Demonstrated competence providing social work services, including parent support groups.
Experience working with a multidisciplinary team.
Ability to communicate effectively and a desire to work with people of diverse backgrounds.
Ability to work collaboratively with a wide range of people and personalities.
Problem-solving and conflict-resolution skills.
Flexibility to work holidays and possible weekends and/or weekdays as needed, and to remain onsite until relief coverage arrives when required.
Organizational skills and attention to detail.
Ability to communicate articulately and effectively, verbally and in writing.
Ability to multitask and work in a fast-paced environment.
Ability to work independently as a self-starter.
Enthusiastic, energetic, flexible, creative, and willing to work as a team member.
Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Availability to work irregular hours and occasional weekends.
Ability to travel throughout the Ann Arbor area.
Ability to carry 35 pounds and meet the physical demands described, with reasonable accommodations as applicable.

Nice To Haves

Two to five years of experience, preferably in a medical setting or family-oriented social services agency.
An equivalent combination of education, training, and experience will be considered.

Responsibilities

Provide supportive counseling and ongoing psychosocial support to families as needed.
Create a supportive and culturally competent environment for the diverse families, children, staff, and volunteers at Ronald McDonald House Ann Arbor.
Connect families to needed resources.
Communicate and collaborate on an ongoing basis with hospital social workers to receive referrals, arrange guest-room or hotel-room placements, and obtain medical updates.
Ensure families abide by House rules and policies to support everyone’s safety.
Facilitate caregiver support groups.
Conduct welcome meetings for new families as needed.
Provide crisis intervention with families as needed.
Manage and facilitate the Family Support Council (FSC) Committee, including administrative tasks.
Collaborate with the Family Services & Program Director to identify, coordinate, and implement additional family support services.
Track and report findings and metrics related to FSC activities.
Encourage families to participate in House programs, including educational and recreational activities for caregivers and siblings.
Support families across the continuum of care, including after their stay has concluded.
Complete all documentation accurately and promptly, including notes in Family Registry.