MSW Social Worker CarePartners PACE Program

HCA Healthcare • Asheville, NC

4d

About The Position

The Social Worker (MSW) provides non-clinical biopsychosocial assessments and interventions for inpatient floors and the outpatient emergency department. The role includes crisis intervention, patient and family interventions, high-risk screening, focused emotional support, and referrals for financial assistance or other identified resources. The Social Worker assists with post-acute care placement for discharges, particularly for patients with post-discharge behavioral health or resource needs, and responds to physician social-work consults that are not related to discharge planning throughout the facility.

The position supports patient- and family-centered care that respects personal self-determination and preferences. Its scope includes intensive care units, Trauma, Oncology, NICU, Transplant, and the ED. The Social Worker works with an interdisciplinary care team to identify patient needs and barriers to discharge and recovery, develop plans for high-risk patients, coordinate care-team meetings, and provide counseling, education, advocacy, and support to patients and families.

Requirements

• Master’s degree.
• Driver’s license.
• Licensed Clinical Social Worker (LCSW) licensure must be obtained within two years of the employment start date.

Responsibilities

• Collaborate with RN case managers, acute care nurses, physicians, insurance companies, and other staff to proactively identify and address patient needs.
• Identify and address financial, emotional, psychosocial, medical, and spiritual barriers to discharge and recovery.
• Maintain working knowledge of Medicare, Medicaid, and private-payer rules and processes, as well as managed-care concepts and length-of-stay management.
• Assess high-risk patients and develop appropriate discharge plans for patients with discharge-planning or psychosocial needs.
• Coordinate and facilitate meetings between the care team and patients, families, and caregivers.
• Assist patients and families with difficult decisions while honoring their preferences and values.
• Intervene with patients, families, and caregivers to address psychosocial needs, provide assistance, and support coping with chronic, acute, or terminal illness.
• Provide consultation, discharge planning, education, counseling, advocacy, and information referrals addressing emotional, social, and financial aspects of care.
• Provide emotional support during complex or emotionally charged situations, including end-of-life care, terminal-illness notifications, death notifications with a physician, and crisis interventions.
• Assist with post-acute care placement on discharges, especially for patients with post-discharge behavioral health or patient-assistance and resource needs.
• Respond to physician social-work consults throughout the facility that are not related to discharge planning.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan and flexible spending accounts.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Legal counseling, auto and home insurance, identity-theft protection, and consumer discounts.
• Preferred banking partnerships, retirement-readiness tools, rollover support, and financial-wellbeing counseling.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level