Social Worker Program Coordinator Whole Health Coordinator

Veterans Health Administration • Salt Lake City, UT

6d • Onsite

About The Position

The Social Worker Program Coordinator serves as the Whole Health Coordinator for the Veterans Affairs Salt Lake City Health Care System (VASLCHCS), which provides care to more than 70,000 eligible Veterans across Utah, Idaho, and Nevada. The role supports implementation and coordination of Whole Health services throughout the health care system, connecting Veterans and staff with appropriate Whole Health resources and educating stakeholders about Whole Health services, care coordination, and the transformation of VA healthcare to a Whole Health system of care.

The coordinator develops and oversees Whole Health System implementation plans, monitors implementation and performance data, participates in governance and integration activities, and supports staff and Veteran education and outreach. The position also includes clinical service and referral coordination responsibilities within the incumbent’s training, approved clinical privileges, and scope of practice. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is not available, and the position is not virtual. Significant community travel is required to meet with stakeholders and support Veterans.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education; a doctoral degree cannot substitute for the master's degree.
• Licensed or certified by a state to independently practice social work at the master's degree level.
• Licensed or certified at the advanced practice level for assignment as a social worker program coordinator, and able to provide supervision for licensure.
• One year of experience equivalent to the GS-11 grade level, demonstrating advanced practice skills, judgment, and progressively greater professional competency.
• Knowledge of program coordination and administration, including consultation, negotiation, and monitoring.
• Knowledge and ability to write program policies, procedures, and/or practice guidelines.
• Ability to supervise multidisciplinary staff assigned to the program.
• Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating program areas.
• Ability to provide training, orientation, and guidance within clinical practice.
• Proficiency in spoken and written English.
• Current, valid state-issued driver's license; local community travel is required.
• U.S. citizenship, subject to the stated exception for non-citizens when qualified citizens cannot be recruited under VA policy.
• Must pass the required pre-employment physical examination and background/security investigation, and participate in the seasonal influenza vaccination program.
• Must meet the stated physical requirements, including primarily light and sedentary work with occasional moderate physical demands, and be able to travel in the community.

Nice To Haves

• Training in or experience delivering integrative health care approaches, including Biofeedback, Clinical Hypnosis, Guided Imagery, Meditation, Mindfulness-Based Cognitive Therapy, Mindful Self-Compassion, or Mindfulness-Based Stress Reduction.
• Certification or other post-master's degree training from a nationally recognized professional organization or university with a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Educate Veterans, staff, and other parties about VASLCHCS Whole Health services and their benefits for mental and physical health, wellness, and mind-body medicine.
• Explain care coordination processes among Whole Health and its sub-programs, as well as priorities for Whole Health integration with other clinics and programs.
• Help Veterans and VASLCHCS staff connect with appropriate Whole Health resources.
• Refer Veterans to Whole Health components based on their education needs, mental health indications, co-morbid conditions, and well-being goals.
• Maintain a list of community partnerships.
• Share evidence-based, best, and promising Whole Health practices across the VA medical facility, including through communities of practice and workgroups.
• Identify Whole Health education needs and collaborate with or support education initiatives with the Whole Health Education Coordinator and Veteran's Health Education Coordinator.
• Provide Complementary and Integrative Health clinical services when properly trained and when permitted by approved clinical privileges and scope of practice.
• Participate in facility Whole Health governance bodies and related leadership and steering committee meetings.
• Collaborate with the Whole Health Clinical Director and Employee Whole Health Coordinator on activities aligned with the Designation Framework and Whole Health System Implementation Guide.
• Notify the Executive Director, OPCC&CT, of changes in Whole Health staffing and update facility Whole Health points-of-contact lists as needed.
• Develop and oversee Whole Health System implementation plans and coordinate related activities.
• Track and analyze Whole Health Dashboard data to identify priority areas and improvement opportunities.
• Complete Whole Health System Self-Assessments with the Employee Whole Health Coordinator and Whole Health Clinical Director at least quarterly.
• Meet bookable clinical productivity requirements and complete clinical documentation and consult management within timeliness standards.
• Coordinate triage of Whole Health Service referrals to Whole Health providers as needed.
• Develop and maintain Veteran and staff Whole Health outreach materials and electronic media with the Whole Health Veteran Education Coordinator.
• Contribute to inter-facility resource sharing and Whole Health Services outreach initiatives as needed.
• Serve as the Whole Health point of contact.
• Provide supervision for licensure and supervise multidisciplinary staff assigned to the program, as applicable to the coordinator role.

Benefits

• Comprehensive federal employee benefits package; specific benefits and eligibility depend on the position and employment status.
• Selected applicants may be eligible to receive credit toward annual leave accrual based on prior federal service, work experience, or military service, subject to approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level