Social Worker (Program Coordinator)

Veterans Health Administration • Madison, WI

2d • Hybrid

About The Position

The Social Worker, Program Coordinator works in the interdisciplinary Mental Health Clinic at the Wm. S. Middleton Memorial Veterans Hospital in Madison, Wisconsin. This supervisory position oversees social work services within defined work areas and is administratively responsible for clinical programming. The coordinator oversees daily program operations, develops program policies and procedures, prepares reports and statistics for facility, VISN, and national use, and may manage program resources and budgets. The position analyzes clinical program data and computerized programs to identify trends and needs and improve service quality. It provides leadership, direction, coaching, orientation, training, staff development, and continuing education for assigned staff; conducts audits and productivity assessments; and leads program evaluation and improvement efforts. The role reports directly to the GS-13 Mental Health Social Work Program Coordinator and ultimately to the Chief of Social Work Service, receiving clinical and administrative guidance and mentoring related to social work practice. The incumbent must hold an independent clinical license (LCSW). The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is available; this is not a virtual position.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree does not substitute for the master's degree.
• State licensure or certification to independently practice social work at the master's level; the program coordinator must be licensed or certified at the advanced practice level and able to provide supervision for licensure.
• Independent Clinical License (LCSW).
• At least two years of experience after advanced practice clinical licensure, in a specialized area of social work practice, including one year equivalent to the GS-11 grade level.
• Knowledge of program coordination and administration, including consultation, negotiation, and monitoring.
• Knowledge and ability to write program policies, procedures, and/or practice guidelines.
• Ability to supervise multidisciplinary program staff.
• Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program areas.
• Ability to provide clinical-practice training, orientation, and guidance.
• U.S. citizenship, subject to the stated exception for non-citizens when qualified citizens cannot be recruited.
• Proficiency in written and spoken English.
• Must meet federal employment screening, onboarding, identification, and seasonal influenza vaccination requirements.
• Must complete all application requirements detailed in the announcement's Required Documents section.
• Must serve a one- or two-year trial period, subject to written certification for continued employment.

Nice To Haves

• Certification or post-master's training from a nationally recognized professional organization or university, including a defined curriculum or course of study and internship or equivalent supervised professional experience in a specialty.
• Prior work or military service experience that may qualify for credit toward annual leave accrual, subject to request and approval.

Responsibilities

• Oversee daily program operations and develop policies and procedures for program operation.
• Prepare reports and statistics for facility, VISN, and national use.
• Manage or contribute to program resource and fiscal management, including monitoring control points, developing and operating within the annual budget, and accounting for appropriated funds.
• Monitor staff compliance with standards and guidelines for documentation, workload, data entry, ethical practice, and service delivery.
• Analyze and evaluate clinical program data and computerized programs to identify system-wide trends and needs and improve service quality.
• Provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education for assigned staff.
• Initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity assessments.
• Oversee program operations and evaluations; identify improvement areas, gather and assess data, develop and implement improvement ideas, and evaluate their effectiveness.
• Supervise multidisciplinary staff assigned to the program.
• Collaborate with treatment team members to provide comprehensive health care services to Veterans and help ensure equitable access, services, and benefits and high-quality care.
• Serve on facility, VISN, national, or community committees, work groups, and task forces as appropriate.

Benefits

• Education Debt Reduction Program (EDRP), subject to eligibility and approval, with an award of up to $200,000 over a one-to-five-year eligibility period.
• Potential credit toward annual leave accrual based on prior federal employment, work experience, or military service, subject to approval.
• Federal employee benefits package; specific benefit eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior