Social Worker (Program Coordinator)

Veterans Health Administration • Toledo, OH

10h • Hybrid

About The Position

The Social Worker (Program Coordinator) manages key clinical, training, and administrative activities for a Behavioral Health Interprofessional Program within the Mental Health Clinic. The role includes developing and implementing program policies and procedures, overseeing administrative and programmatic resources, and directing the professional activities of multidisciplinary staff. The coordinator monitors program outcomes through data-driven quality assurance and ensures compliance with accreditation, VACO, and hospital requirements. The position also represents the Mental Health Service on committees as needed and provides clinical consultation, staff education, and development guidance across disciplines and training levels.

Clinical duties include treatment planning and goal setting; case management; consultation and referrals to service providers and specialty clinics; resource utilization and development; advocacy; crisis intervention; education and prevention; care coordination; and supportive counseling. The Social Worker provides evidence-based individual and group interventions and advanced care management for Veterans with psychiatric diagnoses, and provides backup coverage for Mental Health Service staff as requested. The role requires adherence to applicable ethical codes, laws, regulations, and local policies.

The position is office-based and largely sedentary, with some community-based care and moderate activity. The schedule is 8:00 a.m. to 4:30 p.m., Monday through Friday. Telework is available; this is not a virtual position. The position is permanent, and relocation or recruitment incentives and permanent change of station are not authorized. Eligible employees may apply for the Education Debt Reduction Program, subject to its eligibility rules and approval.

Requirements

• Master's degree in social work from a school fully accredited by the Council on Social Work Education; a doctoral degree cannot substitute for the master's degree.
• State licensure or certification to independently practice social work at the master's degree level; program coordinators must hold advanced-practice licensure or certification and be able to provide licensure supervision.
• One year of experience equivalent to GS-11, demonstrating advanced practice skills, judgment, and progressively greater professional competency.
• Demonstrate knowledge of program coordination and administration, including consultation, negotiation, and monitoring.
• Demonstrate knowledge and ability to write program policies, procedures, or practice guidelines.
• Demonstrate ability to supervise multidisciplinary program staff.
• Demonstrate skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program areas.
• Demonstrate ability to provide training, orientation, and guidance within clinical practice.
• Proficiency in spoken and written English.
• U.S. citizenship, subject to the stated exception for non-citizens when qualified citizens cannot be recruited under VA policy.
• Pass a pre-employment physical examination and background/security investigation; complete onboarding and required application documentation.
• Register for Selective Service if applicable to males born after December 31, 1959.
• Participate in the seasonal influenza vaccination program.
• Serve a two-year trial period.

Nice To Haves

• Certification or post-master's degree training from a nationally recognized professional organization or university, including a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Manage the operation of key clinical, training, and administrative activities for a Behavioral Health Interprofessional Program in the Mental Health Clinic.
• Develop and implement program policies, procedures, and activities, and oversee administrative and programmatic resources.
• Direct and supervise the professional activities of multidisciplinary staff.
• Monitor program outcomes through a data-driven quality assurance process.
• Ensure compliance with accreditation, VACO, and hospital requirements, policies, and procedures.
• Represent the Mental Health Service on committees as needed.
• Provide clinical consultation to staff and trainees across disciplines and levels of training.
• Provide leadership, guidance, and consultation on staff education and development.
• Provide backup coverage for Mental Health Service staff when requested by the Chief or delegates.
• Complete treatment planning and goal setting, case management, consultation, referrals, resource utilization and development, advocacy, crisis intervention, education and prevention, care coordination, and supportive counseling.
• Provide evidence-based individual and group interventions and advanced care management for Veterans with psychiatric diagnoses.
• Fulfill ethical responsibilities to Veterans, colleagues, and VA, consistent with applicable codes, policies, laws, and regulations.

Benefits

• Education Debt Reduction Program (EDRP), subject to eligibility and approval; award amounts may be up to $200,000 for an eligibility period of one to five years.
• Federal employee benefits package; specific benefits depend on position eligibility.
• Annual leave accrual credit may be available based on prior work or military service, subject to approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior