Social Worker, MSW - Outpatient Ambulatory LCI

Advocate Health•Charlotte, NC

5d•$31 - $46•Hybrid

About The Position

The Social Worker, MSW provides outpatient ambulatory clinical social work services as part of the care management team. The role assesses patients’ psychosocial and discharge-planning needs, supports safe and timely transitions of care, and provides counseling and resource coordination for patients and families. The position is hybrid, working onsite at 1021 Morehead Medical Drive in Charlotte, North Carolina, and from home some days each week. The schedule is first shift, Monday through Friday, 8:30 a.m. to 5:00 p.m., for 40 hours per week. The social worker completes assessments and documents evaluations, plans, progress, and actions in the medical record in accordance with department and hospital policy, licensure requirements, and third-party payer requirements. The role collaborates with physicians, case managers, nursing, physical therapy, health plans, and other care team members; coordinates community resources; and participates in patient care and multidisciplinary conferences. The position also contributes to education, support groups, audits, statistical reporting, and continuous process improvement. Other related duties may be assigned.

Requirements

Master of Social Work (MSW) from an accredited school of social work.
Field experience within a hospital setting.
Clinical Social Worker licensure.
Competence in counseling and discharge planning.
Ability to recognize age-specific needs and behaviors.
Adherence to the NASW Code of Ethics and standards.

Responsibilities

Assess patients’ discharge-planning needs and plan for hospital inpatient discharges.
Complete initial evaluations and enter them in the medical record according to department policy.
Collaborate with physicians and other hospital disciplines to develop plans for continued care after discharge.
Coordinate with physicians, HMOs, PPOs, case managers, physical therapy, nursing, and other personnel regarding discharge needs.
Develop and update discharge plans and document them in the medical record according to departmental policy.
Act as a community liaison to arrange resources and support safe, timely discharges.
Organize and attend patient care conferences to identify potential discharge needs.
Establish and maintain positive working relationships with referral sources.
Provide counseling services to patients and families, using crisis intervention techniques when indicated.
Evaluate patient and family support systems, financial support, and lifestyles.
Provide adjustment counseling emphasizing education and support, and share information about community resources for ongoing counseling.
Provide age-appropriate assessment and counseling for patients and family support systems.
Maintain timely, complete medical-record documentation that accurately reflects psychosocial assessments, case progress, and plans of action.
Provide in-services to assigned units, attend educational seminars, conduct support groups as assigned, and educate patients, families, and significant others as needs arise.
Complete and document continuing education units required for licensure within NASW timeframes.
Conduct monthly audits and enter statistical data according to department policy.
Participate in patient care and multidisciplinary team conferences and keep staff informed of social work progress, updates, and changes on open cases.
Collaborate with the assigned case manager and other health care team members, evaluate psychosocial needs in relation to medical situations, and prioritize referrals.
Offer ideas to improve departmental efficiency and effectiveness and collect data as requested by the department head.