Social Worker II - Adult Services #51448

Burke County•Burke County, NC

About The Position

The Social Worker II provides social work case management to disabled adults who need skilled nursing care in their home through the Community Alternatives Program for Disabled Adults (CAP/DA). The social worker assesses clients, develops and monitors individualized plans of care, coordinates services, and supports clients and families in achieving safety, independence, and quality-of-life goals. A nurse completes the medical portion of the assessment; the social worker uses the computerized long-term care screening form and its evaluation of the client’s functional, mental, physical, social, financial, environmental, and family status to help formulate goals and a treatment plan. The role includes referrals and coordination with community resources and health professionals, ongoing review and adjustment of services, annual recertification reviews, quarterly plan-of-care reviews, and compliance with CAP/DA and Medicaid requirements. The social worker provides supportive counseling, therapy, and crisis intervention to clients and families; advocates for client choice and self-determination; and participates in multidisciplinary care teams. Adult Protective Services intake duties rotate among Adult Services social work staff. The position also requires compliance with federal HIPAA confidentiality requirements.

Requirements

Bachelor’s degree in social work from an appropriately accredited institution; or a bachelor’s degree in a human services field from an appropriately accredited institution and one year of directly related experience; or a bachelor’s degree from an appropriately accredited institution and two years of directly related experience; or an equivalent combination of education and experience.
General knowledge of basic social work principles, techniques, and practices and their application to casework, group work, and community problems.
General knowledge of governmental and private organizations and local community resources.
Some knowledge of behavioral and socioeconomic problems and their treatment.
Ability to establish and maintain effective working relationships with supervisors, clients and families, and civic, medical, religious, and social organizations.
Ability to express ideas clearly and concisely and to plan and execute work effectively.
Proficient in spoken and written English.
Ability to exchange ideas and convey and receive detailed instructions through verbal communication.
Ability to prepare and analyze written or computer data.
Ability to operate systems, technologies, motor vehicles, and machines required for the position.
Ability to observe general surroundings and activities and apply guidelines, policies, and procedures.
Analytical, decision-making, and problem-solving skills.
Excellent verbal and written communication, interpersonal, organizational, and time-management skills.
Meet the stated physical requirements, including routinely lifting up to 10 pounds and occasionally lifting up to 50 pounds; occasional climbing or balancing, stooping, kneeling, crouching, crawling, pushing or pulling, and repetitive motions; and routinely standing, walking, sitting, and reaching.
Ability to work with occasional exposure to disagreeable elements, occasional wet or humid conditions, and routine outdoor weather conditions, and to handle serious mental effort and potentially stressful situations.

Nice To Haves

Additional pay is offered for applicants fluent in Spanish and English or Hmong and English; bilingual proficiency testing is required.

Responsibilities

Assess clients assigned to a CAP/DA allocated slot, including their ability to function independently and their mental, physical, social, financial, environmental, and family circumstances.
Develop CAP/DA plans of care with adult clients and their families or primary caregivers to address long- and short-term goals.
Provide information and referrals and coordinate services, treatment, community resources, home mobility aids, durable medical equipment, medical supplies, and other supports.
Contact and coordinate with health professionals, providers, agencies, and other organizations to arrange needed services and support client choice.
Supervise implementation of plans of care, make changes as client needs change, and ensure compliance with Division of Medical Assistance requirements.
Complete annual Continued Need Reviews and conduct quarterly plan-of-care reviews with clients, families, service providers, and other relevant participants.
Maintain confidentiality of medical information in accordance with federal HIPAA legislation.
Provide individual and family supportive counseling, supportive therapy, network therapy, and crisis intervention; help clients and families address conflict, changing family dynamics, chronic illness, and related financial stress.
Assist clients and families with developing new behavior patterns and restructuring dysfunctional family interactions, and make referrals to professional services when appropriate.
Consult and liaise with the medical community, families, social workers, caregivers, and community organizations regarding client needs and appropriate care.
Participate in multidisciplinary teams, share information about client and family psychosocial and emotional needs, support decision-making and intervention, and help ensure continuity of care and adherence to Medicaid guidelines.
Develop plans of care within Medicaid budgetary restrictions and counsel clients, families, and providers about meeting Medicaid deductibles.
Advocate for clients’ self-determination when they are capable of making competent decisions and work with legal guardians or representatives when clients have been declared incompetent to make major life decisions.
Rotate Adult Protective Services intake duties on a scheduled basis with other Adult Services social work staff.
Perform other duties as assigned by the supervisor, program administrator, or director.