Social Worker II (Adult Services) - 122400420

Cumberland County•1225 Ramsey Street Fayetteville, NC

About The Position

This position is located in Adult Services within the General Services Unit. The workload consists of Special Assistance In Home (SA-IH) cases. The Social Worker assesses the needs of individuals in the community and provides intensive, comprehensive case management to customers experiencing deteriorating social functioning. The role includes developing realistic, obtainable goals and specific work plans; observing and identifying customers’ health care needs; and accessing a broad range of services. The worker uses knowledge of specialized and supportive services to help elderly and disabled individuals remain in their homes and serves as an advocate for customers. The position also provides general intake for Adult Protective Services, Guardianship, and other Adult Services programs. A thorough working knowledge of community resources and agency programs serving indigent, disabled, and older adults is required. The position requires knowledge of social work principles and practices, psychosocial and socioeconomic issues, community resources, and applicable laws, regulations, and policies. The employee must be able to assess customer needs, establish effective working relationships, communicate clearly, and apply regulations and policies relevant to Adult Care Home licensure and Special Assistance–In-Home services. The selected applicant must have a valid North Carolina driver’s license and will operate a personal vehicle for county duties. Employment is contingent on drug testing and a law enforcement background check. The position may require assisting in emergency or disaster situations and adherence to the Department of Social Services dress code. An official transcript must be presented in its original unopened envelope before the employment start date.

Requirements

Bachelor’s degree in social work from an appropriately accredited institution; or a bachelor’s degree in a human services field plus one year of directly related experience; or a bachelor’s degree plus two years of directly related experience; or an equivalent combination of education and experience.
Directly related experience is human services experience in case management, assessment and referral, supportive counseling, intervention, psychosocial therapy, and treatment planning.
Considerable knowledge of social work principles, techniques, and practices and their application to casework, group work, and community problems.
Knowledge of psychosocial, socioeconomic, and behavioral problems and their treatment.
Knowledge of governmental and private organizations, community resources, and laws, regulations, and policies governing the program.
General knowledge of medical terminology, disease processes, and treatment, where required by the program or setting.
Skill in establishing rapport with clients and assessing psychosocial, behavioral, and psychological aspects of client problems.
Ability to establish and maintain effective working relationships with administrative superiors, customers and their families, and civic, medical, social, and religious organizations.
Ability to train or instruct lower-level social workers, students, or interns.
Ability to express ideas clearly and concisely and to plan and execute work.
Knowledge of geriatrics, the Older Americans Act, the Developmentally Disabled Institute, preventive intervention techniques, and protective services.
Knowledge of casework, community services, and service programs.
Good verbal and written communication skills.
Ability to comprehend, interpret, and apply regulations governing Adult Care Home licensure and articulate related issues to state consultants, facility personnel, residents, families, and community organizations.
Ability to comprehend, interpret, and apply regulations and policies related to Special Assistance–In-Home and the At-Risk Adult section of the Division of Medical Assistance Manual.
Valid North Carolina driver’s license.
Must pass required drug testing and a law enforcement background check.
Must use a personal vehicle for work duties.
Must adhere to the Cumberland County Department of Social Services dress code.
Must present an official transcript in its original unopened envelope before the employment start date.

Responsibilities

Assess the needs of individuals in the community.
Provide intensive and comprehensive case management for customers with deteriorating social functioning.
Develop realistic and obtainable goals and specific work plans.
Observe and identify customers’ health care needs and access a broad scope of services.
Advocate for customers and help elderly and disabled individuals remain in their homes.
Provide general intake for Adult Protective Services, Guardianship, and other Adult Services programs.
Apply knowledge of community resources and agency programs serving indigent, disabled, and aged individuals.
Establish and maintain effective working relationships with customers, families, supervisors, and community organizations.
Train or instruct lower-level social workers, students, or interns.
Comprehend, interpret, and apply regulations governing Adult Care Home licensure and policies for Special Assistance–In-Home and At-Risk Adult services.
Assist in emergency and/or disaster situations when required.