Adult Protective Services Social Worker

Catawba County Government•Hickory, NC

About The Position

Catawba County Social Services is seeking a committed and compassionate Adult Protective Services (APS) Social Worker to protect vulnerable adults and support individuals and families facing complex, often crisis-driven circumstances. The position responds to reports of abuse, neglect, and exploitation of disabled adults, works to ensure their safety, rights, and well-being, and connects them to essential services and supports. The role involves person-centered assessment and intervention, collaboration with families, courts, medical providers, and community partners, and work in a fast-paced environment. Trainees with a master's or bachelor's degree in another human services area who lack the required experience may be considered. Trainee salary starts at $59,457.24.

Requirements

  • Master's degree from an accredited school of social work and 1 year of social work experience; or a master's degree in counseling or a human services field and 2 years of social work experience.
  • Bachelor's degree from an accredited school of social work with Child Welfare Collaborative and 1 year of social work experience; or a bachelor's degree from an accredited school of social work and 2 years of social work experience.
  • Bachelor's degree in a human services field and 3 years of social work experience; or a bachelor's degree in a non-human services field and 4 years of social work experience.
  • Valid driver's license with a safe driving record; driving is an essential function of the position.
  • Strong assessment, investigative, and documentation skills.
  • Ability to exercise sound judgment and remain calm in crisis situations.
  • Ability to lift up to 20 pounds on a regular basis.

Nice To Haves

  • Experience working with vulnerable adult populations, including individuals with disabilities, dementia, mental illness, or substance use disorders.
  • Experience working with courts, guardianship, or legal processes.
  • Experience conducting psychosocial assessments and crisis intervention.
  • Bilingual ability in English and Spanish.

Responsibilities

  • Respond initially to reports of abuse, neglect, and exploitation of disabled adults.
  • Conduct face-to-face assessments, evaluations, and safety evaluations.
  • Apply crisis intervention techniques and respond to urgent or high-risk situations.
  • Determine whether allegations are substantiated and take appropriate protective action.
  • Establish protection and service plans to support adult safety and well-being.
  • Mobilize and coordinate medical, mental health, legal, financial, and social services.
  • Assess capacity and assure client rights to self-determination.
  • Assess the need for legal guardianship and facilitate court-ordered evaluations and proceedings.
  • Prepare legal documentation and court reports, and testify as required.
  • Provide ongoing case management and long-term service coordination.

Benefits

  • Benefited new hires are eligible for up to 40 hours of advanced annual leave and 40 hours of advanced sick leave, effective 01/01/2026.
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