Social Worker - (Employee Assistance Counselor)

Mount Sinai Health System•New York, NY

10h•Hybrid

About The Position

Social Work Services at The Mount Sinai Hospital is seeking a Social Worker to function as an Employee Assistance Counselor (EAC) within the Employee Assistance Program (EAP) of the Mount Sinai Health System. The EAC will be deployed to The Mount Sinai Hospital (MSH) campus and will operate under a hybrid model of on-site and remote work. This role involves assisting the Program Director with program operations and all aspects of Employee Assistance (EA) service delivery, including critical incident response, consultation services, and short-term counseling for health system faculty, staff, and their immediate family members. The EAC will also develop and deliver training programs to various stakeholder groups, accommodate flexible schedules, and provide feedback on organizational issues. The position is part of an interdisciplinary team, collaborating with Employee Health Service, Labor Relations, Nursing, and Security to address complex Human Resource issues. The role is described as functioning at the intersection of human resources, job/personal performance, and behavioral health. Early career practitioners and new/recent MSW graduates are encouraged to apply.

Requirements

NYS LMSW.
Excellent communication skills and demonstrated capacity for critical thinking and problem solving.
Organizational and clinical knowledge relevant to the resolution of complex workplace problems.
Knowledge of organizational policies and best practices in the areas of behavioral health counseling, critical incident response, behavioral risk assessment, wellness, and work/family life balance.
Proficiency in MS Office: Word, Excel, Outlook.
Minimum one year in current position.

Nice To Haves

Prior EAP experience preferred.

Responsibilities

Provide short term problem focused counseling and referral services to faculty, staff, and immediate family members for a range of personal issues including, marital, family, behavioral health, stress management, substance use and other personal concerns.
Conduct individual assessments, including record reviews, collateral contacts, and consultations with other professionals.
Formulate service plans including appropriate referrals for evaluation and treatment.
Refer clients to other services as needed for medical evaluation, treatment and/or needed social services.
Develop internal and external resources with service providers available to assist clients with various behavioral health concerns.
Establish and maintain collaborative relationships with appropriate care providers.
Establish and maintain collaborative relationships with key organizational stakeholders.
Conduct risk assessments and implement safety management plans.
Assume operational responsibility for EA colleagues during episodes of PTO, FMLA, MLOA and other absences.
Develop and provide educational/training programs regarding EA services.
Develop and distribute promotional materials regarding the program’s goals and objectives to increase visibility and utilization.
Prepare and maintain confidential case records and reports.
Participate in the graduate education program.
Recommend suggestions to assure optimal service delivery & perform other duties as assigned.