PRN Employee Assistance Program Counselor
About The Position
The EAP Counselor provides short-term assessment, counseling, coaching, and consultation services through the Work Well Employee Assistance Program. The role also serves as a Department of Transportation (DOT) Substance Abuse Professional (SAP), conducting specialized evaluations, recommendations, and case management for safety-sensitive employees in compliance with DOT regulations (49 CFR Part 40). Working with the Program Manager and Program Director, the Counselor sees clients for short-term counseling, DOT SAP evaluations, case management, and other Work Well program services. The Counselor maintains accurate records, tracks compliance and treatment progress, and enters client information into the electronic health record system in a timely manner.
Requirements
- Master’s degree in Social Work, Counseling, or Marriage and Family Therapy.
- Valid Ohio IMFT, LISW, or LPCC license.
- DOT Substance Abuse Professional (SAP) qualification required.
Responsibilities
- Provide clinical services in person, by telephone, and by video, including triage, screening, individual, couples, and family counseling, coaching, consultation, case management, and crisis management.
- Explain EAP benefit coverage and refer clients to community or external resources as appropriate.
- Coordinate with external providers, serve as a liaison, and advocate on clients’ behalf.
- Communicate with employer referral sources as appropriate to support continuity of care and compliance.
- Complete assigned clinical documentation promptly and in accordance with applicable licensing and accreditation regulations and standards.
- Maintain accurate records, track compliance and treatment progress, and enter client information into the electronic health record system in a timely manner.
- Provide back-up support to other staff members as directed.
- Attend scheduled staff meetings, supervision, and ongoing training.
- Keep required training, certifications, and licensure current.
- Protect client privacy and handle client-related documents according to Agency confidentiality guidelines.
- Maintain ethical and professional conduct and adhere to Agency policies and procedures.
- Perform other duties as assigned by management.
