Social Worker - (Employee Assistance Counselor)

Mount Sinai Health System•New York, NY

9h•$88,690 - $101,671•Hybrid

About The Position

Social Work Services at the Mount Sinai Hospital is seeking a Social Worker to function as an Employee Assistance Counselor (EAC) in the Employee Assistance Program (EAP) of Mount Sinai Health System. The EAC will be deployed to the Mount Sinai Hospital (MSH) campus and will include a hybrid model of on-site and remote work. The EAC will assist the Program Director with program operations and all aspects of Employee Assistance (EA) service delivery. This includes EA critical incident response, consultation services, and the provision of short-term counseling services to health system faculty, staff, and immediate family members. The EAC will also provide broadly focused training programs to diverse stakeholder groups (i.e., managers, supervisors, and union reps). They will accommodate flexible staff schedules and office assignments in response to urgent/emergent situations. The EAC will provide the Director with timely feedback regarding organizational issues, situations, and trends. They will be expected to participate in the EAP’s student education program. The EAC serves as a member of the interdisciplinary organizational team. They will collaborate closely with the Employee Health Service (EHS), Labor Relations (LR), Nursing and Security to address and resolve a range of complex Human Resource (HR) issues. In summary, the EAC functions at the intersection of human resources, job/personal performance, and behavioral health. Early career practitioners and new/recent MSW graduates are encouraged to apply.

Requirements

NYS LMSW.
Excellent communication skills and demonstrated capacity for critical thinking and problem solving.
Organizational and clinical knowledge relevant to the resolution of complex workplace problems.
Knowledge of organizational policies and best practices in the areas of behavioral health counseling, critical incident response, behavioral risk assessment, wellness, and work/family life balance.
Proficiency in MS Office: Word, Excel, Outlook.
Minimum one year in current position.

Nice To Haves

Prior EAP experience preferred.

Responsibilities

Provide short term problem focused counseling and referral services to faculty, staff, and immediate family members for a range of personal issues including, marital, family, behavioral health, stress management, substance use and other personal concerns.
Conduct individual assessments. This includes record reviews, collateral contacts, and consultations with other professionals. Formulate service plans including appropriate referrals for evaluation and treatment. Refer clients to other services as needed for medical evaluation, treatment and/or needed social services.
Develop internal and external resources with service providers available to assist clients with various behavioral health concerns. Establish and maintain collaborative relationships with appropriate care providers.
Establish and maintain collaborative relationships with key organizational stakeholders.
Conduct risk assessments and implement safety management plans.
Assume operational responsibility for EA colleagues during episodes of PTO, FMLA, MLOA and other absences.
Develop and provide educational/training programs regarding EA services. Develop and distribute promotional materials regarding the program’s goals and objectives to increase visibility and utilization.
Prepare and maintain confidential case records and reports.
Participate in the graduate education program.
Recommend suggestions to assure optimal service delivery & perform other duties as assigned.