Social Worker - Care Manager - Mary Immaculate Hospital

Bon Secours Mercy Health • Newport News, VA

4d • Onsite

About The Position

The Social Worker Care Manager provides appropriate interventions and discharge planning services to patients and families, facilitating smooth transitions throughout the continuum of care by accessing hospital, community, and governmental resources. The role also provides clinical supervision to peers, Social Workers, and students.

The position is part-time, scheduled for 24 hours per week, with a day/evening work shift at Mary Immaculate Hospital.

Requirements

• Bachelor of Social Work.
• BLS Basic Life Support certification from the American Heart Association.
• Licensed as a Social Worker in the state of practice.
• At least 1 year of experience in a clinical setting.
• Skills in social work care management, ethics, end-of-life ethics, patient advocacy, clinical supervision, and Microsoft Office.
• Ability to prioritize simultaneous demands and tolerate frequent interruptions.
• Interpersonal skills including attention to detail, critical thinking, communication, conflict resolution, active listening, relationship building, problem solving, teamwork, collaboration, empathy, negotiation, time management, and adaptability.

Nice To Haves

• Master’s degree in social work or a healthcare-related field.
• Social Worker licensure in Virginia.
• Accredited Case Manager (ACM) certification from the American Case Management Association or Certified Case Manager (CCM) certification from the Commission for Case Manager Certification.
• At least 3 years of experience in an acute care clinical setting.
• Ambulatory or post-acute care coordination experience.

Responsibilities

• Identify and prioritize patients in need of social services using a holistic approach that considers biopsychosocial, functional, cultural, spiritual, and financial factors.
• Plan with patients, caregivers, and healthcare team members to maximize healthcare responses and achieve quality, cost-effective outcomes.
• Monitor and revise care plans when a patient's condition changes.
• Complete necessary documentation and maintain clear, concise, and timely patient records reflecting needs, post-hospital care plans and resources, and patient, family, or caregiver involvement.
• Ensure patients’ and caregivers’ treatment goals and preferences are incorporated into transition-of-care planning and communicated to the multidisciplinary team.
• Follow standardized practices and processes for Advance Care Planning, Length of Stay management, and readmission prevention.
• Support denial prevention related to medical necessity by addressing or removing barriers to progression of care and participating in Interdisciplinary Discharge Rounds.
• Promote proactive care and help remove barriers to timely testing and treatment.
• Ensure appropriate resource utilization and offer alternatives to acute care to the care team.
• Provide clinical supervision to peers, Social Workers, and students.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Part-time