Social Work Supervisor (Second Shift-Investigations)
About The Position
The Youth and Family Services Division (YFS) of the Department of Social Services (DSS) provides a variety of services to safeguard children by strengthening the protective capacities of families whose children’s health, safety, and well-being are at risk. The mission of DSS is to strengthen families and communities through a safety-net of services, collaborations, and hope. The Department’s vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients. YFS firmly believes the people who do this work are our most important resource. As such, children and families deserve trained, skillful professionals to engage and effectively assist them. If you have a passion for social work and making a difference in your local community, come join our Youth and Family Services team! This position provides direct supervision, training, support, and review and evaluation of professional technical and para-professional staff involved in areas which could include Social Services. This position compiles reports and data to ensure compliance with established policies and procedures as well as assignment and monitoring of cases. This position provides feedback to staff to enhance their capabilities to perform efficiently. The second shift hours for this position are Monday - Friday 12:00pm-9:00pm, this position may require weekend work as needed. The position will be located at 10101 David Taylor Dr., Charlotte, NC 28262.
Requirements
- Minimum of five years of social services or human services experience
- Bachelor's degree in Human Services, Health or related field
- Requires a valid North Carolina or South Carolina Driver's License
- Requires County Driving Privileges
Nice To Haves
- Master's degree in Social Work preferred
- A minimum of (2) years of supervisory experience preferred
- (3) years of Child Welfare experience preferred
Responsibilities
- Supervise, train and evaluate the performance of technical and para-professional staff
- Consult with teams and staff on individual case assignments
- Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines.
- Reviews information with teams or staff members to provide guidance and direction in the delivery of services
- Establish performance objectives, conducts periodic reviews and monitors progress
- Monitor budget activities and adjusts expenditures and makes recommendations as appropriate
- Review and audits staff cases and workloads to prioritize duties and referrals for new cases
- Complete monthly and quarterly program reports
- Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high level decision
- Communicate with and visit other public and private welfare agencies, hospitals and other institutions in order to exchange information and develop resources
- Seek additional sources to increase funding and expand services
- Review and analyze activity reports and statistics for continuous awareness of program operation
- May be required to staff shelters in the event of a disaster
Benefits
- Supportive, inclusive culture
- Technology to become the best version of you
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
