Social Work Supervisor 1

State of Nevada•Reno, NV

1d•Onsite

About The Position

The Aging and Disability Services Division (ADSD) is recruiting a Social Work Supervisor 1 in Reno, Nevada, for the Home and Community Based Services (HCBS) program. The recruitment may be used to fill current and future vacancies. The supervisor manages a team of case managers and administrative assistants, ensuring that case management and administrative work is completed within required timeframes and that program services are established and monitored for recipients. The role also involves maintaining productive working relationships and open communication with support staff, supervisors, and partner agencies; covering staff duties during extended absences, vacancies, and other unforeseen circumstances; interpreting program procedures and policies; and training and educating staff. The supervisor reviews and responds to program reports and inquiries within required timeframes, communicates program issues to upper management, and attends required training and classes. ADSD serves individuals and their support systems by providing resources for disabilities and aging, connecting Nevadans to services and supporting quality of life. Social workers in this series provide case management to children, families, vulnerable adults, and other community members. Case management involves identifying an individual's needs and locating, coordinating, and monitoring social, habilitative, and medical services. The work may focus on one service area or cover several areas, depending on community and agency needs. Under general direction, the incumbent supervises a unit of social workers, including conducting performance evaluations, setting work standards, scheduling and assigning work, reviewing work, training staff, and applying discipline when necessary. The supervisor routinely reviews and monitors cases using accepted social work principles and techniques. The position may also contribute to program policies and procedures, recommend staffing, travel, and program needs during budget preparation, negotiate contracts for specialized client needs, and carry a caseload; supervision remains the primary responsibility.

Requirements

Licensure or provisional licensure as a Social Worker, Clinical Social Worker, Independent Social Worker, or Associate in Social Work.
One year of journey-level professional experience providing case management in a social work setting equivalent to a Social Worker II in Nevada State service.
Working knowledge of social work principles, practices, and case management techniques used in the assigned program area.
General knowledge of genetic principles and the effects of day care, foster care, group care, senior care, and separation from family on individual behavior.
Ability to establish and maintain effective working relationships with coworkers, staff in other agencies, and the public.
Ability to provide technical assistance and guidance to subordinates on sensitive issues and questions.
Ability to evaluate, develop, and implement policies and procedures for an assigned work unit; analyze information and identify relevant concerns, factors, patterns, and relationships; and recognize alternative actions and their implications.
Ability to organize people and information, coordinate services, set priorities, and delegate work assignments.
Ability to collaborate on and maintain community resources and contracts and monitor contract compliance.
Ability to apply advanced social work principles and techniques relevant to child or vulnerable adult welfare and develop effective plans of care for individuals at risk of serious harm or injury.
Ability to make frequent, regular, unannounced home visits, which may involve hostile or uncooperative individuals and removal or emergency relocation to alternate care settings.
Ability to identify and investigate signs of physical, emotional, and sexual abuse and analyze and respond to family crises to protect children or vulnerable adults from imminent danger.
Ability to identify special needs, including physical, medical, behavioral, intellectual, developmental, cognitive, and serious mental health needs.

Responsibilities

Manage a team of case managers and administrative assistants and ensure case management and administrative tasks are completed within required timeframes.
Ensure program services are established and monitored for program recipients.
Maintain productive relationships and open communication with support staff, supervisors, and partner agencies.
Perform staff duties during extended absences, vacancies, and other unforeseen circumstances.
Interpret and apply program procedures and policies; train and educate staff.
Review, respond to, or complete reports and program inquiries within required timeframes, and communicate program issues to upper management.
Attend required training and classes.
Assess and reassess client functioning through interviews, assessment tools, records review, and evaluation of client resources.
Develop and implement case plans and intervention strategies within federal and State guidelines and budget limitations.
Locate and coordinate services and resources from State agencies, community organizations, and private providers.
Provide ongoing case management, including home visits, service and quality-of-care monitoring, reassessment, progress tracking, and evaluation of case-plan effectiveness.
Help clients identify strengths and barriers and develop problem-solving and coping abilities; coordinate case reviews with families, professionals, agencies, and law enforcement.
Organize multidisciplinary team meetings when needed to support assessment and planning for protective services and client plans.
Document case activities and maintain case histories, forms, correspondence, and reports in accordance with applicable policies, procedures, laws, and regulations.
Provide crisis intervention, respond to emergency calls, report suspected neglect or abuse to appropriate authorities, and follow established protocols when managing aggressive, combative, or hostile individuals.
Provide technical assistance, training, guidance, and lead-worker support to social workers; train, supervise, and evaluate non-professional staff when applicable.
Supervise a unit of social workers, including performance evaluations, work standards, scheduling, work assignments, work review, training, and discipline when necessary.
Routinely review and monitor cases using accepted social work principles and techniques.
Potentially participate in developing program policies, procedures, and guidelines; recommend staffing, travel, and program needs for budget preparation; negotiate contracts; and carry a caseload.
Perform related duties as assigned.