Social Work Coordinator

Brookdale Community College•Middletown Township, NJ

About The Position

The Social Work Coordinator supports the mission of the Caroline Huber Wellness Center by providing compassionate services to students and employees that address basic needs, wellness, and personal barriers affecting performance and success. The role delivers direct support, case management, crisis response as needed, campus and community referrals, outreach, and education, while contributing to a comprehensive campus-wide wellness model. The Coordinator conducts needs assessments, develops individualized support plans, coordinates resources, advocates for individuals, and provides follow-up. The position also helps people access campus, community, state, and federal assistance programs, including the College’s Emergency Assistance Fund. In collaboration with the Wellness Center team and campus and community partners, the Coordinator supports wellness education and basic-needs initiatives. The role maintains case documentation, reports on service outcomes and trends, and supports program development and resource planning. This is a grant-funded position.

Requirements

Bachelor's degree in Social Work (BSW) or a related field, including Psychology, Public Health, Counseling, Human Services, or a closely related discipline.
2–3 years of experience providing case management, social services, crisis intervention, or student support services.
Candidates without a BSW must hold certifications in Mental Health First Aid and Crisis Response.
Experience working effectively with community college students and employees.
Demonstrated commitment to supporting diverse, underserved, and historically marginalized populations.
Proficiency maintaining case records and using case management, referral-tracking, and data-reporting systems such as Maxient, Titanium, or comparable platforms.
Understanding of student development, basic-needs insecurity, and barriers to college persistence.
Expertise in case management, crisis intervention, referral processes, and community resource navigation.
Knowledge of public assistance programs and community-based resources that support students and employees, such as SNAP and housing assistance.
Knowledge of data management, tracking, reporting, and program evaluation methods.
Strong organizational, analytical, and time-management skills, including the ability to manage multiple cases, priorities, and deadlines independently.
Excellent interpersonal, verbal, and written communication skills, with cultural humility, empathy, and professionalism.
Ability to establish effective working relationships and collaborate with diverse populations, campus partners, healthcare providers, and community organizations.
Sound judgment, critical thinking, and problem-solving skills when responding to complex or sensitive situations.
Commitment to the College's values and healing-centered, poverty-informed practices.
Proficiency with Microsoft Office Suite, electronic health record systems, case management platforms, and student information systems, including Canvas, Colleague, Maxient, or similar technologies.

Nice To Haves

Bilingual or multilingual proficiency.
Knowledge of Monmouth County and its communities.

Responsibilities

Conduct comprehensive needs assessments to identify barriers affecting students' and employees' well-being, academic success, and workplace productivity, and develop individualized support plans.
Provide case management, including assessment, resource coordination, crisis intervention, follow-up, and advocacy for students and employees experiencing basic needs insecurity, personal challenges, mental health concerns, or other barriers.
Evaluate eligibility for campus, community, state, and federal assistance programs, including the College's Emergency Assistance Fund, and guide individuals through application, documentation, and referral processes.
Help students and employees navigate support systems by providing information, referrals, advocacy, and ongoing follow-up.
Develop and maintain collaborative relationships with internal departments and external community organizations to expand resources and improve access to support services.
Monitor case progress, maintain regular contact with individuals receiving services, and adjust support strategies as needed.
Collaborate with the Wellness Center team to develop and deliver presentations, workshops, wellness campaigns, and promotional materials.
Build partnerships with campus departments and community agencies to coordinate support for students and employees.
Support daily operations of basic-needs initiatives, including Nutrition Hub logistics, emergency assistance processes, wellness programming, and resource fairs.
Represent the Wellness Center on relevant internal and external committees or collaborative initiatives.
Maintain accurate and timely documentation of case management services, referrals, and support in established data-tracking systems.
Prepare reports and identify trends to inform program development and resource planning.
Manage the outcomes of Wellness Center surveys and coordinate appropriate outreach to students.