Outpatient Care Coordinator - Social Work

St. Tammany Parish Hospital•Covington, LA

About The Position

The Social Worker intervenes with patients who have complex psychosocial needs, need help determining eligibility for social programs and funding sources, or qualify for community assistance from special funds and agencies. The role provides crisis intervention to patients and families with psychosocial needs and helps coordinate care plans for high-risk patient populations. It receives referrals for individuals from at-risk populations from interdisciplinary team members. The position is scheduled for 40 hours per week, Monday through Friday, from 8:00 a.m. to 4:30 p.m. The role requires good physical health, including standing, sitting, or walking for extended periods and lifting at least 10 pounds.

Requirements

  • LMSW or higher licensure is required.
  • Working knowledge or experience in case management, payors, and reimbursement.
  • Ability to demonstrate effective written and verbal communication skills and emotional and professional maturity.
  • Basic understanding of Medicare, Medicaid, and Managed Care regulations.
  • Ability to establish priorities and perform tasks efficiently within specific timeframes.
  • Self-motivated and able to work with minimal supervision.
  • Ability to investigate alternatives and respond to challenges with creativity, flexibility, and composure under stress.
  • Familiarity with and appropriate use of community resources.
  • Good physical health, including ability to stand, sit, or walk for extended periods and lift at least 10 pounds.

Nice To Haves

  • LCSW preferred.
  • Three or more years of hospital social work or protective services experience preferred.
  • Experience in psychosocial and therapeutic counseling preferred.

Responsibilities

  • Intervene with patients who have complex psychosocial needs.
  • Assist patients with determining eligibility for social programs and funding sources.
  • Connect eligible patients with community assistance from special funds and agencies.
  • Provide crisis intervention to patients and families with psychosocial needs.
  • Help coordinate plans of care for high-risk patient populations.
  • Receive referrals for individuals from at-risk populations from interdisciplinary team members.
  • Maintain strict confidentiality of verbal and written information and documents.
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