Social Work Case Manager, Care Coordination, Bethesda West, PT, 08A-8:30P

Baptist Health South Florida • Boynton Beach, FL

15h • $61,454 - $79,891

About The Position

The Social Work Case Manager intervenes with patients and families to address psychosocial needs and provide assistance and support in coping with chronic, acute, or terminal illness. Services may include consultation, discharge planning, education, counseling, advocacy, and information and referrals addressing the emotional, social, and financial aspects of care. The role provides crisis intervention and coordinates and facilitates development of a discharge plan of care.

The case manager provides services following case-finding referrals from physicians and healthcare team members, serves as a liaison between patients and community resources, and identifies psychosocial and environmental needs related to admission, diagnosis, treatment, and discharge. Working with the interdisciplinary team, the role develops and implements comprehensive discharge plans and makes appropriate referrals to community services. The position may also provide inpatient emotional support, counseling, crisis intervention, and bereavement services, and assesses and intervenes in situations involving child or elder abuse or neglect and domestic violence. Services are provided to neonatal, infant, pediatric, adolescent, and adult patients.

The estimated salary range is $61,454.47–$79,890.81 per year, depending on experience.

Requirements

• Master of Social Work (MSW).
• Social Work Case Managers hired before October 1, 2017, with a bachelor's degree in Social Work may continue in a non-leadership role without an MSW.
• Ability to solve problems in a fast-paced environment.
• 0–1 years of social work experience in a hospital or related health care setting; internship will be considered as experience.
• Excellent interpersonal communication and negotiation skills.
• Strong analytical, data management, and computer skills.
• Strong organizational and time-management skills, including the ability to prioritize multiple tasks and role components.
• Ability to work independently and exercise sound judgment.
• Ability to prioritize and manage multiple high-risk, complex patients.
• Ability to work with multiple members of a care team and maintain positive working relationships.

Nice To Haves

• Emergency Department experience preferred.
• Current working knowledge of discharge planning, crisis intervention, complex case management, and performance improvement preferred.
• Strong working knowledge of community services available for insured and non-insured patients.

Responsibilities

• Intervene with patients and families to address psychosocial needs and support coping with chronic, acute, or terminal illness.
• Provide consultation, discharge planning, education, counseling, advocacy, and information and referrals related to emotional, social, and financial aspects of care.
• Provide crisis intervention and coordinate and facilitate development of discharge plans of care.
• Provide patient and family services through case-finding referrals from physicians and healthcare team members.
• Serve as an expert and liaison between patients and community resources.
• Identify patient and family psychosocial and environmental needs related to admission, diagnosis, treatment, and discharge.
• Collaborate with interdisciplinary team members to develop and implement comprehensive discharge plans.
• Make appropriate referrals to community services.
• May provide inpatient emotional support, counseling, crisis intervention, and bereavement services.
• Assess and intervene in situations involving child or elder abuse or neglect and domestic violence.
• Provide care and services to neonatal, infant, pediatric, adolescent, and adult patient groups.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support.
• Comprehensive health and wellness resources.
• A wellness program that can help employees eliminate their medical plan deductible and reduce out-of-pocket health care costs.
• Tuition reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level