Social Work Case Manager

YMCA of San Diego County•Escondido, CA

1d•$26 - $31•Onsite

About The Position

The Social Work Case Manager provides case management services intended to promote participant self-sufficiency according to participants’ identified needs and program goals. The role uses a human-centered, trauma-informed, engaging, and culturally responsive approach that recognizes the diverse needs of different cultures, races, ethnicities, and populations. Within Transitional Aged Youth (TAY) Services, the position supports youth ages 13–24 through case management and related services, including basic-needs assistance, housing navigation, overnight lodging, street outreach, employment and education guidance, mental health support, skill-building workshops, leadership opportunities, and referrals. The role helps remove barriers for youth experiencing homelessness through an internal YMCA housing access line, wraparound housing support, and individualized case conferencing. The position provides individualized housing navigation in the city of Carlsbad, including street outreach, landlord engagement, housing problem-solving, and assistance with housing applications, leases, and move-ins. The Case Manager coordinates targeted financial assistance for deposits, rental assistance, transportation, and other housing-related costs when existing resources are unavailable. The role coordinates with other housing and service interventions as appropriate and follows up after permanent housing placement to support housing stability. This is an in-person position in North County (Carlsbad and/or Oceanside), with a Monday–Friday schedule of 8:30 a.m.–5:00 p.m. The work designation may change based on business needs. The position requires reliable transportation for regular travel throughout San Diego County and occasional in-state and out-of-state travel. It may also require transporting participants in a YMCA vehicle.

Requirements

Bachelor’s degree in social science, psychology, or a related field and equivalent work experience of up to one year; OR at least four years of experience working with young adults, children, or families in a social service setting.
Knowledge of or experience providing social work practices to individuals and families.
Basic computer knowledge and skills.
Ability to use independent judgment, critical thinking, and self-regulation during high-stress situations.
Ability to work effectively with a wide variety of people and populations, consistently exercising tact and good judgment.
Ability to work independently and as part of a team, remain flexible, adapt, and manage multiple assignments.
Reliable transportation for regular travel throughout San Diego County.
At least 21 years of age, a valid California driver’s license, a good driving record, a current CDL H6 printout dated within 30 days of application, and ability to pass a vehicle proficiency exam.
Fingerprinting before starting work, with subsequent arrest notifications.
Adult and Child/Infant CPR/AED and First Aid certification within 30 days of hire from the American Red Cross, American Heart Association, or American Safety and Health Institute.
Negative TB test results obtained within the past year before the first day of work, with annual testing thereafter as required.
Pass pre-employment drug testing before the first day of work.
Complete exclusion and debarment checks before the first day of work and monthly thereafter.
May be required to obtain additional clearances to comply with program, licensing, state-law, and funding requirements.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Assess participants and develop case plans; coordinate planning with participants and collaborating agencies.
Provide services, advocacy, and referrals based on participants’ needs using a supportive approach.
Conduct participant-screening interviews and assess service needs in various settings.
Use critical thinking, problem-solving, and conflict-management skills during crisis response and interventions.
Facilitate individual and group activities that promote life skills, relational wellness, positive self-concept, and access to employment and educational opportunities through case management, workshops, and normative activities.
Develop innovative ways to meet contract goals and provide engaging, high-quality services that meet participant needs.
Maintain concise, well-written case notes in required tracking systems and keep organized participant records and case files.
Transport participants to and from activities and appointments in a YMCA vehicle as needed; use safe, non-aggressive defensive driving and operate vehicles only for YMCA business.
Perform administrative tasks as assigned and help maintain appropriate storage of confidential documents and records for auditing.
Follow YMCA policies and procedures and applicable laws.
Attend required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees.
Provide housing navigation, street outreach, landlord engagement, housing problem-solving, and assistance with housing applications, leases, and move-ins for participants in Carlsbad.
Coordinate targeted financial assistance for housing-related costs when existing resources are unavailable, coordinate with other housing and service interventions as appropriate, and follow up after permanent housing placement to support housing stability.