Social Work Case Manager

YMCA of San Diego County•San Diego, CA

1d•$26 - $31•Onsite

About The Position

The Social Work Case Manager provides case management services to participants to promote self-sufficiency in accordance with their identified needs and program focus. The role uses a human-centered, trauma-informed, engaging, and culturally responsive approach that recognizes the diverse needs of different cultures, races, ethnicities, and populations. Within the Transitional Aged Youth Services programs, the Social Work Case Manager supports youth ages 13–24, including youth experiencing homelessness, through the YMCA’s housing pipeline. Services include individualized housing navigation, housing searches and applications, landlord engagement, housing problem-solving, and lease and move-in assistance. The role coordinates targeted financial assistance for deposits, rental assistance, transportation, and other housing-related costs when existing resources are unavailable; coordinates with other housing and service interventions as appropriate; and follows up after permanent housing placement to support housing stability. The position is in-person in Clairemont, with frequent travel across San Diego County. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Work designation may change based on business needs. The position may involve transporting participants in a YMCA vehicle for activities and appointments. The pay range is USD $26.04–$31.24 per hour.

Requirements

Bachelor’s degree in social science, psychology, or a related field and equivalent work experience of up to one year; alternatively, at least four years of experience working with young adults, children, or families in a social service setting.
Knowledge of or experience providing social work practices to individuals and families.
Basic computer knowledge and skills.
Ability to exercise independent judgment, critical thinking, and self-regulation during high-stress situations.
Ability to work effectively with diverse people and populations using tact and good judgment.
Ability to work independently and as part of a team, remain flexible, adapt, and manage multiple assignments.
Reliable transportation for regular travel throughout San Diego County.
Must be at least 21 years old, have a valid California driver’s license and good driving record, provide a current CDL H6 print-out dated within 30 days of application, and pass a vehicle proficiency exam.
Fingerprinting is required before reporting to work, with subsequent arrest notifications.
Obtain Adult and Child/Infant CPR/AED and First Aid certification within 30 days of hire from the American Red Cross, American Heart Association, or American Safety and Health Institute.
May be required to provide additional clearances, including negative TB test results obtained within the past year before the first day and annually thereafter, pass pre-employment drug testing, and pass exclusion and debarment checks before the first day and monthly thereafter.

Responsibilities

Assess participants and develop case plans; coordinate planning with participants and collaborating agencies.
Provide services, advocacy, and referrals based on participants’ needs using a supportive approach.
Conduct participant-screening interviews and assess service needs in various settings.
Use critical thinking, problem-solving, and conflict-management skills during crisis response and interventions.
Facilitate individual and group activities that promote life skills, relational wellness, positive self-concept, and access to employment and educational opportunities through case management, workshops, and normative activities.
Develop innovative ways to meet contract goals and provide engaging, high-quality services that meet participants’ needs.
Provide individualized housing navigation, housing search and application support, landlord engagement, housing problem-solving, and lease and move-in assistance.
Coordinate targeted financial assistance for housing-related costs when existing resources are unavailable, coordinate with relevant housing and service interventions, and follow up after permanent housing placement to support housing stability.
Maintain concise, well-written case notes and organized participant records and case files using required tracking systems.
Transport participants in YMCA vehicles to and from activities and appointments as needed; use defensive driving techniques and operate vehicles safely and only for YMCA business.
Complete administrative tasks as assigned and help maintain proper storage and auditing of confidential documents.
Follow YMCA policies and procedures and applicable laws.
Attend required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees.