Social Work Aide III (Home Care)

University of Illinois Chicago•Champaign, IL

2d•$39,332 - $43,252•Hybrid

About The Position

The Social Work Aide III works under the general supervision of the Assistant Regional Manager or Regional Manager, if applicable. The role assists Care Coordinators in determining eligibility for services, developing case records, and coordinating care for applicants and recipients with special health care needs. The position makes independent decisions to expedite services and provides community outreach independently. The position is based in Champaign, Illinois, and has a hybrid workplace arrangement. It is scheduled for 8:00 AM to 4:00 PM on day shifts. Illinois residency is required within 180 days of employment. The salary range is $39,331.50 to $43,251.50, commensurate with experience. The position is intended to be eligible for health, dental, vision, and life insurance; a retirement plan; paid time off; and tuition waivers for employees and dependents.

Requirements

Two years of work experience comparable to a Social Work Aide II.
Experience and/or education totaling two years from the following categories: work experience involving knowledge of human behavior, the ability to cope with a variety of people, and/or understanding people's needs and feelings in a public or customer service environment; or college coursework in social or behavioral sciences or a related field.
College coursework is converted as follows: 15 semester hours equal six months and 30 semester hours equal one year, or the proportional equivalent.

Responsibilities

Assist Care Coordinators and families with care coordination, including clinic and satellite support, referrals to resources, and arranging medical services.
Process information needed to determine DSCC eligibility for applicants referred for services.
Record, prepare, and transmit demographic and medical social information from applicants, recipients, families, and Care Coordinators; complete forms and letters supporting care coordination services.
Receive, process, and route applicant and recipient correspondence and reports.
Determine family DSCC financial eligibility based on written documentation.
Assist Care Coordinators and families with private and public health insurance through benefits management practices.
Help establish DSCC outreach programs and independently work at outreach events throughout the Regional Office area, including health fairs and community organization meetings.
Arrange translation or interpreter services and, when applicable to the area of expertise, provide bilingual translation for staff, children, and families with Limited English Proficiency through in-person, telephone, and written interactions.
Provide training for new PCAs.
Provide backup assistance for other PCAs.
Participate in DSCC staff meetings and in-service training sessions.
Receive and process telephone and in-person inquiries from applicants, recipients, families, providers, and the general public about Division services, including referrals to other resources when individuals are ineligible for DSCC.
Perform other related duties and participate in special projects as assigned.