Social Services & Volunteer Coordinator - EC

The Salvation Army Eastern Territory•East Cleveland, OH

3d•Onsite

About The Position

The Social Services & Volunteer Coordinator will serve in a critical support role to the Corps Officers and a major leadership role within the East Cleveland Corps. They will be integrally involved in the ministry of Corps and in the promotion of the Mission of The Salvation Army. The Social Services & Volunteer Coordinator should remain teachable and possess a passion to further the Mission of The Salvation Army. The Social Services & Volunteer Coordinator will oversee all aspects of the Social Services & Volunteer Programs including but not limited to budgets, personnel & program development, under the direction of the Corps Commanding Officers. The Social Services & Volunteer Coordinator must be able to render direct casework and/or group work service to clients recognizing their physical, emotional, spiritual and social needs-making full use of agency and community resources under the direction of the Corps Commanding Officers. The ideal candidate should be prepared to provide hands-on leadership, in service of the Mission of The Salvation Army.

Requirements

Bachelor’s Degree in Social Work (or related field) from an accredited institution and at least 1 year of supervisory experience OR a Masters’ Degree in Social Work (or related field) from an accredited institution and at least 6 months of supervisory experience
Ability to understand the obligations, functions, programs, and services of the agency and their relation to staff, clients, community, and general social welfare, and ability to appraise these relationships
Capability to recognize and to elicit psychological and physical factors, to differentiate subjective from objective factors and capability to understand the origin, meaning, significance and inter-relationship of theses factors
Potential to plan treatment appropriate to the evaluated data and to execute the treatment plan in such a manner as to aid clients to function more adequately
The ability to express and to transmit ideas and knowledge clearly
The ability to express and to maintain relationships within and outside the agency in a professional manner.
Ability to organize own tine and effort to meet assigned situations and work demands
Ability to reflect on own performance capabilities and limitations with some accuracy
Ability to use supervision constructively for one’s own professional development and growth

Responsibilities

Understand, promote and facilitate the Mission of The Salvation Army.
Ensure that all communications and concerns related to operation of the Social Services Program, be handled in accordance with the proper protocols for the East Cleveland Corps & Greater Cleveland Area Services
Work with the East Cleveland Corps staff to foster cooperative relationships, in meeting the holistic needs of the community
Responsible for sharing with the Corps Commanding Officers, all matters of mutual concern relating to the total welfare of the Social Services Program
Performs the full range of Social Service worker duties. This includes obtaining and recording case data, making needs assessments, developing treatment plans and goals; and carrying out the treatment process which may include making appropriate referrals and follow-ups.
Keeps up-to-date records and statistics as required by The Salvation Army and external partners
Regularly meet with supervisor for case and administrative consultation. Also, takes own initiative to contact supervisor whenever priority or emergency situations occur.
To upgrade skills through mandatory department in-service training meetings, supervisory meetings, and current relevant readings
To contribute to the development of the department by providing data from one’s own practice and other sources, suggesting areas for study and programming
May prepare written work for advancing social services in the agency
Liaise on behalf of the agency, to the social services community and present the agency’s program to public or civic groups
Contact other social service agencies regarding the client situation for the purpose of making interagency referrals and for the development of resources for the client
Provide supervision and training for assigned interns
Provide direct oversight of the Soup Kitchen Lead, Food Pantry Lead & Food Pantry Assistant and the administration of Hot Meal & Food Pantry Programs, in accordance with internal and external policies
Work with other Department Heads at East Cleveland Corps to determine volunteer needs of the facility
Responsible for screening and processing applications for all individuals wishing to serve as a volunteer at the East Cleveland Corps, through the appropriate channels before assigning them to an area
Ensure all volunteers complete required training prior to commencing their service
Responsible for maintaining records of volunteers including necessary time records
Serve as a liaison for registrations for Camp NEOSA summer programming, as necessary
Responsible to coordinate with Youth Ministries Coordinator to develop and foster relationships for youth attending camping programs
Serve as a primary contact for Christmas Toys/Angel Tree Program at East Cleveland Corps
Assist with special events, as assigned to foster greater community engagement
Involvement in the total program with willingness to help in all areas as needed, including food service, outdoor/indoor activities, children with problems, classroom coverage, etc.
Promote observance of the moral and ethical code affecting program participants and staff
Must be able to liaise with external (Food Bank, United Way, etc.) and off-site (DHQ) personnel
Must attend and contribute to East Cleveland Leadership Team Meetings.
Serve as a member of the Case Management Team, during disaster emergencies
Perform related duties, as assigned.