Social Services Supervisor
About The Position
The Social Services Supervisor provides leadership, direction, and oversight of the social service team, including connecting the team with appropriate resources. The Supervisor supports departmental onboarding, training, professional development, and coverage planning. The role gathers data, tracks and monitors program-specific metrics, supports competency evaluations, and ensures team members have the knowledge and resources needed to comply with state and federal regulations. The Supervisor also collaborates with departments and leaders on organizational goals through process-improvement projects and strategic initiatives to enhance social service delivery.
Requirements
- Master’s Degree in Social Work (MSW) or a related field from an accredited university.
- Experience working with Medi-Cal and Medicare populations.
- At least 2 years of managed care, case management, social advocacy, and care planning experience.
- At least 2 years of management experience as a team leader or supervisor.
- Experience working with individuals who have complex health and social issues.
- Experience partnering with provider groups, community resources, and agencies.
- Experience working with state and local government stakeholders.
- Valid BLS certification or higher, following American Heart Association (AHA) or American Red Cross guidelines.
Nice To Haves
- Licensed Clinical Social Worker (LCSW) or equivalent licensure, such as LPCC or LMFT.
- Bilingual Spanish/English, Chinese/English, or another second language.
Responsibilities
- Provide leadership, direction, and oversight of the social service team.
- Link the team with appropriate resources.
- Support departmental onboarding, training, and professional development.
- Help coordinate coverage plans.
- Gather data and track and monitor program-specific metrics.
- Support completion of competency evaluations.
- Ensure department team members have the knowledge and resources to adhere to state and federal regulations.
- Collaborate with departments and leaders on organizational goals through process-improvement projects and strategic initiatives to enhance social service delivery.
Benefits
- Medical, dental, and vision insurance
- 403(b) retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career advancement and development opportunities
- Paid Time Off and holidays
- Paid CME days
- Malpractice insurance and tail coverage
- Tuition reimbursement program
- Corporate employee discounts
- Employee referral bonus program
- Pet care insurance
- May qualify for discretionary bonuses or incentives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
