Social Services Program Manager (KK-49741)

CONFEDERATED TRIBES OF THE COLVILLE RESERVATION•Coulee City, WA

16d•$37 - $39•Onsite

About The Position

The Social Services Manager is a non-exempt position responsible for program budgets, payroll, disbursements, personnel, and ensuring that expenditures comply with the Tribal Purchasing Policy. The role assesses community needs for social and medical services, housing essentials, education, and job training to meet client needs and support self-sufficiency and quality of life. It also advocates for and facilitates client access to tribal and community services and supports the protection of vulnerable adults and children in collaboration with relevant entities. The position requires specialized social work and counseling knowledge, including family systems, ecological perspectives, school systems, mental health, client care plans, assessment tools, and applicable laws and regulations. The manager provides therapeutic, advisory, and counseling services; conducts assessments and prepares social and family histories; supports crisis intervention and alternative educational planning; and oversees staff and program operations. The role works across school, home, and community settings and requires confidentiality, independent work, and collaboration with clients, families, staff, service providers, and agencies. This is a safety-sensitive position. Employment requires successful completion of an in-depth criminal inquiry for access to designated systems, annual access training and certification, and abstinence from intoxicating substances for at least five years before employment. The position is subject to pre-employment, post-accident, reasonable-suspicion, and random drug testing. Tribal member and Indian preference applies; preference is also given to honorably discharged veterans who meet minimum qualifications.

Requirements

Bachelor’s degree in a Human Services-related field, social work, or psychology and licensure as a family social worker; or a valid credential authorizing personnel services as a social worker, plus 60 months of social services work experience and three years of supervisory experience. A master’s degree may substitute for some experience.
Valid Washington State driver’s license and eligibility for Tribal vehicle insurance, if required for the position.
Specialized knowledge of social work and counseling principles and practices in an educational environment.
Knowledge and experience with social work techniques, including family systems, ecological perspectives, school systems, and mental health.
Knowledge of the relationship between client care plans and social services, and of the uses and limitations of assessment tests.
Knowledge of pertinent Federal, State, and Tribal laws, regulations, and practices governing services to clients.
Working knowledge of personal computers, multimedia equipment, office productivity software, the internet, and relevant computer-aided programs and data systems.
Sufficient mathematics skills to understand statistical concepts and professional writing skills to prepare case-management materials and reports.
Strong oral communication skills for individual and group counseling and for work in home and community settings with diverse clients.
Knowledge of recovery processes and counselor interview techniques; strong case management, recordkeeping, documentation, mediation, facilitation, and presentation skills.
Demonstrated experience developing and conducting training programs for volunteers working with at-risk children or clients.
Demonstrated supervisory experience, including budget preparation, hiring, interviewing, corrective discipline, employee motivation, workflow analysis, performance evaluations, staff assignments, report preparation, staff training, technical assistance, and staff meetings.
Ability to understand helping-profession concepts and issues, including empathy, enabling, compassion, acceptance, tough love, lateral violence, and teamwork, as well as addictive processes and their effects.
Ability to interpret and apply District, State, and Federal requirements and objectives for academic achievement and applicable laws and regulations for client services.
Ability to conduct assessments, prepare social and family histories, develop client objectives, identify crises, and provide intervention.
Ability to work cooperatively with personnel, providers, families, and agencies; organize and prioritize work; manage time; communicate professionally; work independently with minimal supervision; and maintain a productive, safe environment.
Ability to maintain confidentiality, adhere to rules and regulations, and manage position-related stress with personal integrity.
Ability to function in school, home, and outside environments and move between work locations; perform light-material handling and the physical and sensory tasks needed to use office equipment and communicate with others.
Successful completion of an in-depth criminal inquiry for Federal adjudication as required for system access, and completion of annual training and certification to maintain that access.
At least five years of abstinence from intoxicating substances before employment, defined as currently working a path of wellness; subject to applicable drug testing.

Responsibilities

Manage program budgets, payroll, disbursements, personnel, and expenditures in accordance with the Tribal Purchasing Policy.
Assess community needs for social services, medical services, housing essentials, education, and job training.
Support clients’ self-sufficiency, independence, and quality of life.
Advocate for and facilitate client access to tribal and community services.
Collaborate with relevant entities to support the protection of vulnerable adults and children.
Provide therapeutic, advisory, and counseling services and assist with case management.
Conduct socio-environmental analyses and prepare social and family histories.
Explore alternative educational opportunities with families and identify and respond to crisis situations.
Develop behavioral and instructional objectives for clients.
Supervise staff, including supporting hiring, interviews, corrective actions, employee motivation, workflow analysis, performance evaluations, assignments, reporting, staff training, technical assistance, and staff meetings.
Develop and conduct training programs for volunteers working with at-risk children or clients.
Oversee instructional support staff activities.
Establish and maintain effective working relationships with personnel, service providers, families, agencies, and support resources.
Maintain client and employment-related confidentiality and follow applicable Federal, State, Tribal, and District requirements and guidelines.