Social Services Director

Helia Healthcare•Yorkville, IL

About The Position

Helia Healthcare is seeking a Social Services Director to support residents’ practical, emotional, and social needs. The role assesses residents’ psychosocial needs and risks, develops interventions to improve quality of life, and completes required documentation. The director coordinates safe discharge plans, leads the social services team, coordinates the Family Council, manages grievances, and collaborates with families, physicians, staff, and referral sources. The role also tracks quality indicators. Offers of employment are contingent upon a successful background check and drug screen. Helia Healthcare, LLC is an equal opportunity employer committed to diversity and an inclusive environment.

Requirements

  • Bachelor’s degree in social work or a related human-services major, such as sociology, gerontology, psychology, rehabilitation counseling, or special education.
  • At least one year of social work experience with supervisory duties and direct work with geriatric residents.
  • Current Missouri or Illinois Social Work license, depending on location.
  • Experience with Medicaid and Medicare.
  • Regulatory knowledge.
  • Leadership and communication skills.
  • Ability to collaborate with physicians and other healthcare professionals.
  • Working knowledge of behavioral health systems.
  • Networking skills.

Responsibilities

  • Gather and assess information about residents’ psychosocial needs, risk factors, and life histories.
  • Design social service interventions to improve residents’ quality of life.
  • Complete required documentation.
  • Develop and coordinate discharge plans that support residents’ safety.
  • Lead the social services team.
  • Coordinate the Family Council.
  • Manage the grievance process.
  • Collaborate with families, physicians, staff, and referral sources.
  • Track quality indicators.
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