Social Services Director Float

Volare Health • Eugene, OR

11d • Onsite

About The Position

Volare Health is seeking a flexible, experienced Float Social Services Director to provide leadership and social services support across its skilled nursing facilities. The position travels to assigned facilities and assumes responsibility for the Social Services Department during temporary coverage assignments, including vacancies, leaves of absence, leadership transitions, and other operational needs.

The director oversees daily departmental operations and supports residents’ psychosocial well-being, care planning, resident rights, family communication, and discharge coordination. The role requires adaptability, organization, compassion, and confidence working in unfamiliar environments while maintaining service, documentation, regulatory compliance, and resident advocacy standards.

Regular travel is required and may include out-of-area or out-of-state assignments, overnight stays, and extended periods at assigned facilities. Scheduling and locations vary according to business needs. The position is based primarily in skilled nursing facilities and may involve schedule changes, extended hours, weekends, holidays, and work during inclement weather. Physical requirements may include prolonged sitting during documentation and travel, standing, walking, bending, reaching, and lifting up to 20 pounds unassisted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Bachelor’s degree in Social Work or a related field.
• Applicable social services or social work licensure or certification required for the assigned role and state.
• Knowledge of psychosocial assessments, care planning, discharge planning, documentation, and resident and family support.
• Strong organizational, communication, leadership, and problem-solving skills.
• Ability to manage competing priorities and independently assume departmental responsibilities.
• Proficiency with email, electronic health records, and standard company applications.
• Ability and willingness to travel regularly, including overnight and extended assignments.
• Ability to meet applicable facility health, safety, and regulatory requirements.

Nice To Haves

• Previous experience as a Social Services Director in a skilled nursing or long-term care facility.
• Experience with MDS, survey readiness, QAPI, and departmental supervision.
• Experience providing temporary leadership coverage or supporting multiple facilities.

Responsibilities

• Complete psychosocial assessments, social histories, and individualized care plans within required timeframes.
• Participate in interdisciplinary care plan meetings and complete assigned social services and MDS responsibilities within applicable qualifications and facility procedures.
• Provide psychosocial support to residents and families and coordinate referrals to behavioral health, counseling, community services, and other resources as needed.
• Support resident adjustment, quality of life, and participation in care decisions.
• Coordinate discharge and placement planning with residents, families, interdisciplinary teams, and receiving providers.
• Assist with pre-admission screening, resident orientation, family education, and ongoing communication.
• Assume responsibility for daily Social Services Department operations at assigned facilities.
• Review caseloads, assessments, care plans, discharge needs, grievances, referrals, staffing, and outstanding follow-up items at the beginning of each assignment.
• Supervise and support assigned department employees, including work assignments, training, performance feedback, and departmental organization.
• Collaborate with facility Administrators, clinical leaders, and corporate leadership to address resident concerns and operational priorities.
• Participate in facility meetings, QAPI activities, surveys, and corrective action plans.
• Maintain accurate documentation and continuity of departmental services throughout transitions.
• Provide written handoffs at the conclusion of assignments, identifying outstanding assessments, care plan updates, discharges, referrals, grievances, and deadlines.
• Protect resident rights, dignity, privacy, autonomy, and choice.
• Receive, document, communicate, and follow up on resident complaints and grievances according to established procedures.
• Immediately report suspected abuse, neglect, exploitation, misappropriation, and other reportable concerns through required channels.
• Follow HIPAA, confidentiality, infection prevention, safety, and company policies.
• Maintain professional relationships with residents, families, coworkers, direct reports, and community partners.
• Support a respectful, person-centered, and restraint-free environment.
• Travel regularly to assigned facilities, including locations outside the employee’s home area or state, and remain available for overnight travel and extended assignments as operational needs require.
• Adapt to different facility processes, staffing structures, and resident needs.
• Maintain required credentials and meet applicable state and federal qualifications before performing assigned duties.
• Follow company travel, scheduling, expense reimbursement, and documentation policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager