Social Services Director

StoneBridge Senior Living•Westphalia, MO

13d

About The Position

The Social Services Director plans, organizes, supervises, and directs the administrative and operational activities of the Social Services Department in accordance with applicable federal, state, and local standards and regulations, as well as facility policies and procedures. The department is designed to help residents attain or maintain their highest practicable well-being and to ensure they receive medically related social services. The role oversees resident assessments and care planning, discharge planning and community referrals, documentation, quality assurance, advance care planning, grievance resolution, resident rights advocacy, and responses to suspected abuse, neglect, or exploitation. The director also ensures residents experiencing mental illness or psychosocial challenges can access appropriate treatment and resources.

Requirements

Bachelor’s degree in social work or another human services field, including sociology, gerontology, special education, rehabilitation counseling, or psychology.
One year of supervised social work experience in a health care setting working directly with individuals.

Responsibilities

Oversee the development, implementation, supervision, and ongoing evaluation of the Social Services Department.
Identify residents’ needs for medically related social services and ensure services are provided in accordance with state and federal regulations.
Complete or delegate the social services component of comprehensive assessments.
Contribute or delegate contributions to social services goals and approaches in comprehensive care plans.
Facilitate safe transitions back into the community through interdisciplinary discharge planning, community-based services, and follow-up care.
Help residents and their representatives locate and access financial, legal, and other community resources.
Oversee documentation of social services activities in residents’ medical records and uphold legal, ethical, and professional standards in written records.
Establish and oversee departmental quality assurance procedures and modify them when appropriate.
Oversee advance care planning upon admission and ensure advance directives are reviewed regularly with residents or their representatives.
Ensure staff know residents’ code status and end-of-life wishes; help educate residents and representatives about health care options and their implications.
Assist residents in voicing grievances and obtaining resolution; gather grievance reports, ensure follow-through under facility policy, and track trends for the facility’s QAPI program as requested.
Ensure staff understand residents’ rights and promote resident dignity and individuality.
Advocate for residents and assist them in asserting their rights within the facility.
Report suspected abuse, neglect, or exploitation to the Administrator and appropriate State agency, and lead a thorough investigation.
Ensure residents experiencing mental illness or psychosocial difficulties, including grief and loss, have access to appropriate treatment and resources.