Social Services Coordinator
About The Position
CIFC Norwalk Early Learning Program / Norwalk Head Start is seeking a dedicated and experienced Social Service Coordinator to lead and support our Social Services team. This role provides both strategic oversight and hands-on leadership to ensure comprehensive family support services that promote child and family well-being. The Social Service Coordinator supervises a team of approximately five (5) Social Services staff and plays a key role in strengthening community partnerships, promoting parent engagement, and ensuring compliance with program eligibility and enrollment requirements.
Requirements
- Minimum: Bachelor’s degree in Social Work or a related human services field
- Strong communication, organizational, and relationship-building skills
Nice To Haves
- Master’s degree in Social Work (MSW), or in pursuit.
- Experience working with mental wellness or behavioral health services strongly preferred
- Prior supervisory or team leadership experience strongly preferred
- Knowledge of community-based services, family systems, and early childhood or Head Start programs is a plus
- Bilingual capabilities are preferred.
Responsibilities
- Provide direct supervision, coaching, and performance management to the Social Services team
- Oversee program eligibility, enrollment processes, and ongoing compliance with Head Start and Early Learning Program requirements
- Develop and maintain strong local community partnerships to support families’ needs
- Lead and coordinate parent involvement initiatives and family engagement activities
- Support and integrate mental wellness and family support services within the program
- Collaborate with program leadership and multidisciplinary teams to enhance service delivery
- Ensure accurate documentation, reporting, and adherence to all applicable regulations and standards
- Coordinate enrollment recruitment and monitor enrollment eligibility standards for (ERSEA) Eligibility, Recruitment, Selection, Enrollment, and Attendance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
