Social Services Case Manager - CAP

Gila, County of • Payson, AZ

1d

About The Position

This position manages Community Action Program cases by processing applications and assessing clients’ needs. The role provides case management for clients of the transitional housing program, maintains client and filing systems, arranges appointments, and coordinates community projects as needed. It also provides research support for the departmental budget and explains County procedures or processes to the public.

Requirements

• High school diploma or GED, and three years of experience; or an equivalent combination of education, training, and experience demonstrating the ability to perform the essential duties and responsibilities.
• Must possess and maintain a valid driver’s license.

Responsibilities

• Assess clients’ needs and provide assistance, guidance, and referrals to other programs.
• Contact applicants to arrange appointments and explain eligibility requirements and required documentation.
• Provide case management for clients of the transitional housing program.
• Maintain the client database and filing system.
• Screen and process intake applications.
• Attend monthly interagency meetings for networking purposes.
• Travel to deliver monthly services to residents.
• Provide research support on the departmental budget.
• Explain County procedures or processes, respond to public inquiries, and participate in meetings.
• Create or edit documents, internal memos, emails, forms, and formal letters.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED